Senior Commercial Lines Territory Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Act as a liaison between Penn National Insurance and agents.

• Serve as the relationship manager for agents, regional underwriting teams, and corporate departments.

• Oversee commercial lines agency planning and management initiatives for assigned agents.

• Collaborate with and assist Underwriters and RVPs on renewal decisions and branch initiatives for small business and mid-market.

• Underwrite mid-market new business directly.

• Propel profitable growth in commercial lines, focusing on premium volume and policy count.

• Assess the strengths and weaknesses of assigned agents and facilitate action plans for new business.

• Provide training for agents on Penn National Insurance’s commercial lines products, policies, procedures, and services.

• Develop agency forces to pre-qualify, rate, and bind profitable commercial lines business.

• Review new business quote requests for compliance with underwriting authority and company guidelines.

• Communicate underwriting decisions, techniques, policy forms, coverages, and risk acceptability.

• Maintain documentation of underwriting files, decisions, actions, and follow-up requirements.

• Build and nurture relationships with agents, underwriting teams, claims teams, and corporate departments.

• Evaluate potential agents and submit written recommendations to the Regional Vice President.

• Visit agencies to discuss underwriting issues and foster new business development.

• Monitor agency growth, profitability, compliance, and adherence to company initiatives.

• Analyze commercial lines books of business and devise profitability plans.

• Facilitate agency reviews and implement corrective measures as needed.

• Set account pricing within underwriting authority and company guidelines.

• Order and analyze loss control reports, financial reports, MVRs, and other underwriting data.

• Assess and secure facultative reinsurance when necessary.

• Contribute to the formulation of underwriting policies, procedures, and guidelines.

• Provide agency training on programs, products, services, and systems.

• Create annual marketing plans for the agency/company.

• Analyze territory profitability, premium growth, and agency representation.

• Apply, compile, manipulate, and analyze data to address business challenges.

• Perform additional duties as assigned by the President-Partners Mutual or Regional Vice President.

⛳️ Requirements

• A four-year college degree is preferred.

• Continuing education in specialized insurance courses such as IIA, AU, CPCU, and CIC is preferred, as applicable.

• Maintenance of an active agent’s P&C license in the state of domicile is preferred.

• A minimum of five years of property/casualty commercial underwriting experience is required.

• A minimum of three years of marketing experience with a Property and Casualty carrier is preferred.

• Experience in an agency or brokerage with a strong focus on underwriting exposure/risk and marketing may be considered in lieu of carrier experience.

• Technical knowledge in underwriting commercial lines of business offered by Penn National Insurance.

• Strong oral and written communication skills for conveying highly technical information.

• Demonstrated sales, negotiation, and solution-selling skills.

• Familiarity with agency and company automation systems.

• Basic proficiency in personal computers, emphasizing the Microsoft Office Suite.

• Exceptional customer service abilities.

• Good skills in financial analysis.

• Excellent time management capabilities.

• Strong analytical skills in commercial lines underwriting.

• A valid driver’s license and ability to operate a motor vehicle are necessary.

• Willingness to travel, including overnight stays, is required.

• Ability to maintain acceptable attendance and adhere to scheduled work hours.

• Effective communication skills with both internal and external clients.

• Proficiency in presenting information to individuals and groups.

• Capability to interpret and apply concepts that may or may not align with established guidelines.

🏝️ Benefits

• Annual incentive program based on eligibility under the plan.

• Generous 401(k) matching contributions.

• Graded profit-sharing opportunities.

• Incentive compensation.

• Options for remote and hybrid work.

• Flexible scheduling arrangements.

• A “dress-for-your-day” workplace culture.

• Employee recognition initiatives.

• Engagement in community and charitable efforts.

• Opportunities for employee volunteering.

• United Way campaign with employee contributions and company matches.

• Support for continuing education.

• 100% tuition reimbursement for academic studies.

• Opportunities for professional development.

• Tailored designation programs such as CPCU, AINS, CPA, CISSP, and more.