Senior Commercial Deal Desk Analyst

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate with Enterprise Account Executives, Sales Managers, Finance, Legal, and Revenue Operations on intricate, non-standard, and high-stakes deals.

• Provide guidance on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, bundled products, and other commercial considerations.

• Review and execute deal submissions in Salesforce CPQ/Revenue Cloud.

• Ensure that quotes and contracts are precise, comprehensive, and ready for approval and invoicing.

• Establish the foundations for the Commercial Deal Desk, including intake processes, approval routing, discount governance, exception handling, SLAs, and documentation.

• Develop playbooks, training materials, office hours, and practical guidance for sales teams.

• Identify opportunities for workflow improvements through automation, AI tools, and CPQ configuration.

• Collaborate with technical teams to implement scalable solutions.

• Utilize deal data and KPIs to pinpoint bottlenecks, enhance deal quality, and recommend changes that support efficient, sustainable growth.

⛳️ Requirements

• A minimum of 4 years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related role within a B2B SaaS environment.

• Practical experience with Salesforce CRM and Salesforce CPQ/Revenue Cloud, including resolving complex quoting and cross-object issues.

• Strong comprehension of commercial deal structures, including ARR, multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting.

• Proven ability to build or enhance processes, documentation, approval workflows, and commercial policies in a dynamic environment.

• Solid commercial judgment with the capacity to balance customer and seller needs against pricing discipline, revenue integrity, and business risk.

• Excellent cross-functional communication skills and the ability to influence without formal authority.

• Capability to articulate complex commercial concepts in a clear manner.

• Experience with AI, automation, or workflow tools to minimize manual work and enhance the quote-to-cash process is preferred.

• Must already possess legal authorization to work in the United Kingdom; 1Password will not provide work authorization, relocation assistance, or visa sponsorship/transferring.

🏝️ Benefits

• Health benefits.

• Dental benefits.

• Pension.

• Generous paid time off (PTO).

• Equity grant.

• Incentive programs, where applicable.

• Maternity and parental leave top-up programs.

• RSU program for most employees.

• Retirement matching program.

• Free 1Password account.

• Paid volunteer days.

• Peer-to-peer recognition through Bonusly.

• Remote-first work environment.

• Accommodation available upon request during recruitment.