Senior Clinical Payments Specialist

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee the complete lifecycle of global Investigator grant payments for designated studies.

• Establish, implement, oversee, and finalize payment solutions for studies.

• Proactively and promptly gather information from teams, systems, and tools.

• Comprehend global contract terms, budgets, and payment schedules to ensure alignment with Clinical Trial Agreements.

• Analyze data and present findings to stakeholders.

• Conduct payment reconciliations at required intervals.

• Serve as a liaison between sites, clinical research teams, and functional leaders.

• Evaluate budgeted versus actual expenditures and discuss results with project teams.

• Create and distribute consolidated monthly payment reports for paid and unpaid sites.

• Participate in meetings with clients and project teams.

• Promote continuous enhancement of staff, processes, and the utilization of payment systems.

• Act as the primary contact for queries regarding Investigator-related payments.

• Detect trends of underpayment and overpayment and work towards their resolution.

• Collaborate with financial and clinical departments.

• Investigate and resolve payment discrepancies.

• Provide customer service to internal Worldwide teams, external sites, and sponsors.

• Assist in interviewing, coaching, training, and developing new staff members.

• Coordinate and lead Clinical Trials Associates on significant clinical projects.

• Engage in special and complex projects aimed at improving processes, tools, systems, and organizational effectiveness.

• Input information into 1C or other accounting systems for local payments when necessary.

• Work with sites to prepare accounting documentation.

• Perform additional duties as assigned.

⛳️ Requirements

• A minimum of 2-3 years of experience in a CRO/Pharma Company/Finance Position in a relevant role that involves qualitative data entry and data validation in Finance, Project Management, or Contracts.

• A four-year college degree or university degree, OR a two-year college degree with one or more years of experience in office administration or a similar role, OR relevant skills and proven performance equivalent to the aforementioned qualifications.

• Advanced proficiency in written and spoken English.

• Exceptional written and verbal communication abilities.

• Capability to work autonomously as well as collaboratively as part of a team.

• A sense of urgency and adaptability in a fast-paced and rapidly evolving environment.

• Strong attention to detail and a commitment to the quality of work.

• Proficient in managing multiple tasks, including quick generation of new documents, forms, and tools.

• Solid organizational skills, including the ability to create naming conventions and filing systems.

• Advanced proficiency in MS Office applications, including Microsoft Word, Excel, and PowerPoint.

• Knowledge of and familiarity with ICH, GCP, and FDA or EU directive regulations (as applicable), along with local regulatory requirements.

• Excellent spoken and written English skills, in addition to fluency in the local language of the country of location.

• Energetic, diligent, and customer-focused.

🏝️ Benefits

• Equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or any other class protected by applicable law.