Senior Client Partner – Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Build and maintain strong, transparent relationships with clients.

• Provide consistent updates regarding project status, challenges, and resolutions.

• Leverage insights into clients' businesses, industry trends, and KPIs to deliver strategic guidance and impactful solutions.

• Oversee the creation of client budgets and forecasts.

• Ensure efficient use of budgets and accurate billing for media expenditures and fees.

• Gain a comprehensive understanding of each client's industry, business challenges, and objectives to customize strategies that yield measurable results.

• Collaborate with Tinuiti’s internal teams to discuss client project outcomes and strategic initiatives.

• Serve as the primary contact for client communications.

• Address client concerns and resolve issues promptly.

• Empower clients with the knowledge and confidence to engage in strategic discussions and decisions.

• Stay informed about market developments, emerging trends, and best practices.

• Utilize knowledge of various digital channels, including SEM, SEO, CRO, Social, Shopping, and Display, to create strategic plans aligned with client business objectives.

⛳️ Requirements

• 5-7 years of experience in Client Partner roles with a demonstrated history of executing successful campaigns.

• Proficient in multiple digital platforms and their interconnectivity.

• Familiarity with Google Analytics.

• Experience using project management tools.

• Proficient with research tools such as Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, and Commspoint.

• Proven success in analyzing data and utilizing analytics tools to inform marketing decisions.

• Advanced computer skills, particularly in Microsoft Excel and PowerPoint.

• Ability to manage multiple tasks, prioritize effectively, and allocate time efficiently among clients, partner relationships, and internal initiatives.

• Exceptional communication and interpersonal skills, capable of collaborating effectively with both external and internal teams.

🏝️ Benefits

• Unlimited paid time off.

• Fully remote work environment.

• Flexible time off options.

• 20 paid holidays.

• Comprehensive Medical, Dental, Vision, Life & Disability insurance.

• Flexible Spending Accounts.

• Retirement plan with a 100% match on contributions up to 4%.

• Fringe benefits.

• Forma access.

• Unlimited Telemedicine and Teletherapy services at no cost.

• Thankful giving initiatives.

• Equity opportunities.

• Birthing parents are entitled to 16 weeks of leave with 100% pay.

• Partners receive 12 weeks of parental leave with 100% pay.

• On-demand learning opportunities.

• Mentorship program.

• Leadership and management development programs and resources.

• Monthly variable revenue payment opportunity (RevShare).

• Discretionary annual performance bonus.