This is a fully remote position, open to applicants in Alaska, +3 more states.

📋 Description

• Retain and expand revenue for the designated portfolio of clients

• Surpass client expectations in terms of service quality

• Develop and uphold consultative and strategic partnerships throughout the client relationship

• Assist with implementation, daily problem-solving, upselling, and renewal processes

• Collaborate directly with sales executives during finalist presentations

• Deliver presentations to prospective clients when requested

• Provide support and service to 12–20 clients

• Maintain senior management-level relationships with client stakeholders and brokers

• Engage in internal projects that support and benefit clients or the client management team

• Retain and grow the designated portfolio of clients

⛳️ Requirements

• Bachelor’s Degree with 5 years of experience in TPA or the health insurance industry, OR a High School diploma with 9 years of Client Management experience and/or similar experience in a TPA or health insurance environment involving client-facing/client support roles

• Knowledge of self-funding and employee benefit plans

• Familiarity with benefit-related federal regulations, including ERISA, COBRA, HIPAA, and ACA

• Willingness to travel up to 25%

• Ability to engage with senior-level executives

• Strong presentation skills

• Exceptional written and verbal communication abilities

• Outstanding organizational skills

• Proficient in analytical thinking, problem-solving, and time management

• State insurance license required or to be obtained within 90 days of hire

• Candidates must reside in California for the telecommute position