Principal Client Partner

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of the commercial performance for a portfolio consisting of the largest or most strategically vital accounts.

• Identify growth opportunities through close engagement, with responsibility for revenue, margin, and growth objectives.

• Develop and maintain relationships with C-suite executives, including CEOs, CTOs, and CDOs.

• Expand stakeholder networks and recognize client whitespace and requirements.

• Transform client relationships into multi-workstream programs.

• Lead, mentor, and nurture Lead Client Partners and Client Partners.

• Oversee large, intricate, and multi-competitor bids.

• Craft value propositions across AI, data, and modern digital delivery.

• Establish operational rhythms across various portfolios.

• Uphold a 3x pipeline standard while enhancing forecast accuracy.

• Ensure the production of high-quality Statements of Work.

• Be accountable for contributions to annual financial objectives and commercial planning.

• Advocate for strategic account planning and Client Partnership Groups.

• Align delivery teams with client expectations.

• Utilize client satisfaction to drive growth.

• Elevate CreateFuture’s profile through events, content, and thought leadership.

⛳️ Requirements

• Extensive experience in leading accounts within consultancy, professional services, or digital and technology delivery.

• Proven track record of significantly growing large accounts through commercial insight and relationship building.

• Solid understanding of pipeline coverage, disciplined qualification, and precise forecasting.

• Comfortable initiating commercial discussions early and frequently at the C-suite level.

• Possess commercial credibility in AI and technology sectors.

• Ability to engage in conversations about agentic AI, data, AWS, Azure, Google Cloud, and modern software delivery with CTO, CDO, or CEO stakeholders.

• Successful experience in positioning AI-related propositions effectively.

• Background in leading and developing client-facing teams.

• Demonstrated strategic thinking, decisive action, risk assessment, and accountability for results.

🏝️ Benefits

• 35 days of leave (inclusive of bank holidays).

• Private medical insurance coverage.

• Enhanced parental and adoption leave policies.

• Financial coaching services.

• 5% pension matching.

• 40 hours allocated for paid learning and development.

• Flexible working arrangements, including hybrid and remote options.

• Support during the application process, including necessary adjustments.