Senior Client & Growth Marketing Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Manage senior relationships with a diverse portfolio of clients

• Create and implement growth strategies aimed at boosting registrations and event revenue

• Evaluate event performance to uncover commercial opportunities

• Design campaigns across various channels including email, CRM, social media, content, pricing, referrals, partnerships, and participant reactivation

• Generate marketing content and copy as needed

• Conceptualize campaign ideas, messaging, and promotional strategies

• Collaborate with creative, product, and technology teams on client projects

• Guide new clients through the onboarding process, establishing plans, responsibilities, and expectations

• Monitor registrations, revenue, and year-over-year growth, adjusting plans when performance falls short of targets

• Prioritize activities based on their commercial impact

• Constructively challenge clients when a more effective approach is available

• Serve as the main liaison between the client and the broader team

⛳️ Requirements

• A blend of client leadership, marketing expertise, and commercial acumen

• Background in an agency, growth marketing, events, consumer marketing, or a related field

• Proficient at transitioning between strategy formulation and execution

• Experienced client or account manager, comfortable engaging with senior stakeholders

• Commercially savvy and confident in analyzing revenue and performance data

• Strong grasp of consumer behavior and conversion techniques

• Exceptional writing skills for creating compelling email, social media, and web content

• Creative insight regarding campaigns, messaging, and content

• Highly proactive, with the ability to spot opportunities without needing direction

• Comfortable in challenging clients and ensuring accountability

• Highly organized, capable of managing multiple complex accounts

• Able to work independently and take true ownership of results

• Experience with mass-participation events, ticketing, endurance sports, or consumer events is a plus, though not required

🏝️ Benefits

• Competitive salary and performance-based incentives

• Opportunities for professional development and career advancement

• Flexible working arrangements and a supportive team environment

• Access to exclusive events and networking opportunities