
Senior Business Transformation Manager
Posted 3 days ago

Posted 3 days ago
This is a fully remote position, open to applicants in Florida, +4 more locations.
• Spearhead programmatic initiatives alongside business and IT to enhance operational efficiency.
• Forge strategic alliances by acquiring business and technology insights, cultivating trust, and showcasing value.
• Offer guidance and leadership to a diverse array of cross-functional stakeholders.
• Make informed business recommendations based on independent ideation.
• Drive large-scale initiatives affecting over 1,000 individuals, 3 to 5 business functions, or reengineering 75% or more of an existing process.
• Support enterprise transformation projects that impact more than 5,000 people, encompass over 5 business functions, or create/fully replace an enterprise process.
• Facilitate extensive workshops focused on strategy, organizational design, technology prioritization, root cause analysis, and process mapping.
• Conduct external research and utilize the Capability Maturity Model to create and implement initiative-specific diagnostic tools.
• Oversee validation and synthesize results into executive deliverables featuring findings and multi-year strategic roadmaps.
• Identify, establish, and quantify measurable financial and non-financial business advantages.
• Mentor and guide associates.
• Exhibit thought leadership through innovative ideas and expertise in the healthcare sector.
• Perform additional duties as assigned.
• Adhere to all policies and standards.
• Must possess authorization to work in the U.S. without requiring employment-based visa sponsorship now or in the future.
• Experience in Medicaid is preferred.
• Bachelor's degree in a related field or equivalent years of experience.
• Over 5 years of experience in at least two of the following areas: process improvement/transformation, business/financial analysis, external consulting/auditing/risk analysis, customer journey/experience, organizational change management, IT solution/architecture, or project management.
• Familiarity with Organizational Change Management methodologies (PROSCI, Six Sigma CAP, Kotter, Bridge’s Rogers Kubler), CEX, CMMI, Six Sigma, and PMP is preferred.
• Knowledge of the healthcare industry is essential.
• Capability to lead large-scale workshops involving both individual contributors and executive leadership.
• Proficient in independently identifying, establishing, and quantifying measurable business benefits.
• Competitive salary.
• Health insurance coverage.
• 401K retirement plan.
• Stock purchase programs.
• Tuition reimbursement opportunities.
• Paid time off along with holidays.
• Flexible work arrangements including remote, hybrid, field, or office schedules.
• Additional incentive options may be included in total compensation.
• Equal opportunity employer committed to fostering diversity.
Capita
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