Senior Business Transformation Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate the extensive adoption of technical and process improvements across Aspirion’s operational teams.

• Lead and manage change initiatives within operations teams by leveraging continuous improvement strategies and best-practice evaluations.

• Assess, outline, and design business workflows along with client journey diagrams.

• Organize process mapping workshops and uphold comprehensive documentation systems, including version control and approvals.

• Collaborate with operational leaders to recognize and implement automation potential and continuous improvement projects utilizing Lean Six Sigma methodologies.

• Conduct change impact evaluations, stakeholder engagement, and readiness activities.

• Oversee approval workflows and facilitate adoption through effective communication, training, and hypercare support.

• Partner with teams to create test cases, assist in User Acceptance Testing (UAT), resolve issues, and guarantee smooth integration across service lines.

• Establish KPIs and SLAs, formulate control plans, and monitor ROI for changes that have been implemented.

• Generate and distribute monthly updates regarding process and tool modifications.

• Keep records and schedules of changes.

• Promote best practices across operations.

• Evaluate the impact of AI/Machine Learning innovations on workflows and their interoperability with external systems.

• Contribute to outcomes for hospital and health system partners.

⛳️ Requirements

• Demonstrated capability to lead the assessment, redesign, and enhancement of business processes through data-driven approaches.

• Strong skills in root-cause analysis.

• Ability to foresee downstream consequences of process modifications and make informed choices.

• Proficiency in workflow mapping and facilitating organizational transformation.

• Skills in cross-functional collaboration and stakeholder alignment.

• Competence in presenting to diverse audiences, leading group discussions, and clearly articulating complex concepts.

• Capacity to juggle multiple priorities in high-paced environments with meticulous attention to detail and robust organizational skills.

• Flexibility in adapting to shifting priorities and a proactive, hands-on approach.

• Proven experience leading cross-functional projects with measurable improvements.

• Proficiency in Microsoft Office applications, including Excel, Word, and Visio, along with other relevant process improvement tools.

• High standard of ethics, accountability, and trustworthiness.

• Preferred formal education in Business, Healthcare Administration, Operations Management, or a related discipline, though equivalent experience will also be accepted.

• Lean Six Sigma Green Belt certification is mandatory.

• Lean Six Sigma Black Belt certification is preferred.

• Additional certifications in Change Management, Project Management (e.g., PMP), or Agile methodologies are advantageous.

• 3–5 years of direct experience in process improvement, operational excellence, or business transformation roles.

• Experience in the healthcare sector or revenue cycle management is highly preferred.

• Familiarity with Microsoft Excel, Visio, and Power BI is preferred.

• Completion of a pre-employment drug screening and background check is required.

🏝️ Benefits

• Health insurance upon hire.

• Dental insurance upon hire.

• Vision insurance upon hire.

• Life insurance upon hire.

• Matching 401(k).

• Competitive salaries.

• Opportunities for advancement.

• Incentive programs.

• A flexible, challenging, and rewarding work environment.

• Personal and professional growth opportunities.

• Exposure to innovative technology.

• Collaboration with a diverse and talented team.