Claims Recovery and Loss Analysis Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct financial reconciliations on liquidated loans once GSE or Government Mortgage Insured expense claims are settled.

• Spot recovery and bill-back opportunities to reduce losses for Carrington Mortgage Services and its clientele.

• Investigate incurred losses to ascertain responsibility and identify root causes of avoidable losses.

• Relay loss analysis results to external investors and assist with investor rebuttals.

• Keep LoanServ updated and log assigned as well as completed tasks when actions are taken.

• Address and rectify Quality Review findings within 24 hours.

• Supply thorough written justifications for decisioned losses and financial disputes.

• Review and obtain additional support for rebutted responses from external partners and investors.

• Analyze data elements, apply decision rationale, and attach supporting evidence to precise written summaries.

• Execute ad hoc loss analyses.

• Remain updated on GSE and Government Mortgage Insured guidelines, industry standards, and client expectations.

• Complete projects and tasks punctually, renegotiating deadlines before they lapse.

• Enhance processes to cut costs and eliminate unnecessary manual tasks.

• Notify the Team Lead and Supervisor about trends and issues, including claim denials, curtailments, and payment offsets.

• Perform other assigned responsibilities.

⛳️ Requirements

• High School diploma is mandatory.

• An Associate/Bachelor's Degree in accounting or a related field is preferred.

• At least two (2) years of mortgage servicing experience in default-related areas such as Foreclosure, Bankruptcy, Default MI Claims, Loss Mitigation, and Recovery.

• Previous experience with FHA, VA, USDA, and PMI claims is preferred.

• Strong knowledge of Default Servicing processes in areas like Loss Mitigation, Bankruptcy, Foreclosure, Conveyance, and Claims.

• Familiarity with state, federal, and agency guidelines and timelines regarding mortgage servicing.

• A solid background in financial and loss analysis.

• Capability to perform financial reconciliations.

• Strong accounting knowledge.

• Moderate proficiency with MS Word and Excel.

• Excellent attention to detail along with strong time management and organizational abilities.

• Outstanding writing skills, encompassing punctuation, grammar, organization, and formatting.

• Ability to substantiate facts and document them accurately.

• Capability to collaborate effectively with staff, management, investors/insurers, and third parties.

• Ability to make decisions that have moderate impacts on the immediate work unit.

• Skill in identifying urgent issues and escalating them as necessary.

• Capacity to manage multiple tasks under pressure and adapt to shifting priorities.

🏝️ Benefits

• Comprehensive healthcare plans available for you and your family.

• Discretionary 401(k) matching of 50% on the first 4% of contributions.

• Access to discounts on fitness, restaurants, retail, and more through the employee portal.

• Tailored training programs to enhance your skills.

• Bonuses for employee referrals.

• Educational reimbursement opportunities.

• Participation in community initiatives through the Carrington Charitable Foundation.