Senior Business Project Advisor, Individual Dental Operations

This is a fully remote position, open to applicants in Missouri, +3 more states.

📋 Description

• Oversee intricate, cross-departmental business projects from the initial planning stage to execution, implementation, and operational stabilization.

• Convert business goals into project scope, deliverables, milestones, responsibilities, dependencies, and success metrics.

• Create and uphold comprehensive project plans.

• Facilitate execution among Operations, Technology, Product, Compliance, Finance, Vendor Management, Customer Experience, and enterprise partners.

• Set up project governance and lead project meetings, working sessions, decision forums, status reviews, and readiness discussions.

• Keep project documentation, including status reports, action items, decisions, risks, issues, dependencies, and business artifacts updated.

• Track milestones and recognize impacts on timing, scope, quality, cost, and operational readiness.

• Manage the resolution of cross-functional issues and escalate matters that require leadership decisions.

• Identify, record, assess, escalate, and monitor project risks, issues, dependencies, and decisions.

• Collaborate with business owners and subject matter experts to document and articulate business and operational requirements.

• Organize operational-readiness activities, including procedures, training, communications, testing, controls, reporting, customer support, and implementation planning.

• Lead or assist in vendor onboarding, transitions, new capabilities, service modifications, and operational enhancements.

• Provide updates on project health, progress, milestones, risks, issues, dependencies, and decisions.

• Prepare communications and decision materials suitable for executive review.

• Manage change initiatives, stakeholder assessments, communication plans, readiness activities, and transition strategies.

• Assist with post-implementation reviews, lessons learned, and ongoing improvement efforts.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Project Management, Healthcare Administration, Operations, or a related field, or an equivalent combination of education and relevant professional experience.

• Extensive experience leading complex business projects, operational initiatives, implementations, or organizational change efforts.

• Proven experience managing projects that engage multiple business functions, stakeholders, dependencies, and competing priorities.

• Experience in developing and maintaining project plans, milestones, status updates, risk and issue documentation, decision records, and implementation-readiness materials.

• Proven ability to convert business objectives into precise requirements, deliverables, responsibilities, and execution plans.

• Experience coordinating stakeholders from business, operational, technology, and vendor domains through implementation and stabilization phases.

• Strong knowledge of business project management, operational readiness, risk management, change management, and process enhancement.

• Excellent facilitation, organizational, problem-solving, and decision-support abilities.

• Capability to identify emerging risks, assess potential business impacts, and escalate issues as needed.

• Strong written and verbal communication skills, including the ability to prepare executive-level project updates and decision materials.

• Proven ability to influence outcomes and establish accountability without having direct reporting authority.

• Ability to manage multiple complex initiatives and prioritize effectively in a dynamic business environment.

• Proficient in Microsoft Office applications and project-planning, collaboration, or reporting tools.

• If working remotely, a reliable internet connection via cable broadband or fiber optic service with a minimum of 10Mbps download and 5Mbps upload speed is required.

🏝️ Benefits

• Remote work arrangement.

• Work-from-home opportunity.

• Tobacco-free workplace policy.

• Reasonable accommodation support for the online application process.