Senior Business Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect requirements and business context from internal teams prior to scoping work.

• Convey scoped projects to the external data agency partner and oversee daily timelines.

• Monitor progress, identify delays, and maintain ongoing communication with vendors.

• Perform technical validation of agency deliverables through testing, quality assurance, and data structure evaluation.

• Raise scope changes and concerns with the manager.

• Engage in discovery discussions with stakeholders and outline routine analytics requests.

• Direct well-defined tasks for execution and escalate strategic, complex, or competing requests.

• Create dashboards and reports for finance, marketing, operations, and sales teams.

• Develop and refine SQL queries for analysis and reporting purposes.

• Conduct assigned analyses and models, providing support for advanced modeling as needed.

• Ensure data quality and assess technical deliverables against the data warehouse.

• Manage the Business Operations project tracker, backlog, and priorities.

• Monitor dependencies, timelines, and obstacles across ongoing projects.

• Follow up on any missing inputs and keep stakeholders updated.

• Present trade-offs and resource conflicts to the manager for decision-making.

• Oversee dashboard performance and resolve technical issues.

• Address inquiries and handle ad-hoc analytics requests from various business sectors.

• Review data sources for connection failures and quality concerns.

• Maintain documentation and a knowledge base for custom data solutions.

• Manage routine updates and maintenance on existing dashboards and reports.

⛳️ Requirements

• 3–5 years of experience in business operations, data analytics, or business analytics.

• Proficient SQL skills, including joins, window functions, and CTEs.

• Practical experience with BigQuery and a modern BI platform such as Looker, Tableau, or Power BI.

• Capable of building complex dashboards, optimizing performance, and adhering to best practices.

• Knowledge of data pipelines, validation processes, and quality checks.

• Ability to communicate with engineers and validate technical outputs.

• Project management experience or mindset, encompassing timeline tracking, managing dependencies, stakeholder follow-ups, and risk escalation.

• Skill in explaining analytics to both technical and non-technical audiences and knowing when to escalate issues.

• Experience across multiple functions, particularly in finance and marketing.

• Background in managing vendors or collaborating with external teams.

• Proven track record of delivering quality work on schedule amidst ambiguous requirements.

• Experience with subscription or DTC business models (preferred).

• Familiarity with CPG or omnichannel retail data, such as Amazon, wholesale, or retail POS (preferred).

• Legally authorized to work in the U.S.

🏝️ Benefits

• 100% Company-Paid Health, Dental, Vision & Life Insurance for employees (Family coverage available at employee cost).

• 401(k) Retirement Plan.

• Parental Leave.

• Free Access to Javvy Products.

• Career Growth Opportunities.

• Collaborative, Fast-Paced Start-Up Environment.

• Competitive Salary.