Senior Business Development Analyst

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee daily customer account operations, encompassing order updates, scheduling, delivery statuses, customer portals, contracts, and sales price lists.

• Generate weekly reports on sales, shipments, inventory, order-fill rates, and trends.

• Collaborate with PGI Manufacturing to review production plans and ensure alignment with customer demand.

• Create quarterly GAP reports to introduce new products and enhance application coverage.

• Analyze and contest chargebacks through customer procedures as necessary.

• Examine category trends and identify opportunities for margin enhancement by program, category, and SKU.

• Facilitate the setup of new customer accounts, part numbers, and pricing structures.

• Monitor EDI setups and ensure timely completion and approval of package artwork.

• Cultivate customer relationships and work collaboratively across functions to boost satisfaction and operational efficiency.

• Provide product and technical support to customer personnel.

• Participate in selected customer and industry events to represent PGI and foster relationships.

• Execute additional job-related duties as required.

⛳️ Requirements

• Bachelor’s Degree in a relevant field or equivalent education and experience.

• Ability to operate independently without daily oversight.

• Previous experience in customer service, account support, sales support, logistics, transportation, distribution, or a similar field is preferred.

• Experience in the automotive sector, particularly in manufacturing or aftermarket operations, is a plus.

• Proven background in sales analysis, pricing strategies, profitability analysis, and business performance reporting.

• Experience collaborating with cross-functional teams, including Sales, Manufacturing, Supply Chain, Finance, and Product Management.

• Advanced skills in Microsoft Excel, PowerPoint, and data analysis tools.

• Strong analytical, problem-solving, and financial skills.

• Exceptional communication, presentation, and relationship management abilities.

• Excellent organizational and project management skills.

• Capability to prioritize multiple tasks and work autonomously.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.