Senior Business Analyst

atTeladoc HealthRemoteUS flagUnited StatesFull-timeBusiness AnalystSenior$85k – $95k/year

Posted Oct 22

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver strategic business analysis services to business partners.

• Collaborate closely with business units to grasp customer business strategies, processes, services, roadmaps, and operational contexts.

• Document the capabilities required to tackle business challenges.

• Exhibit current Information Systems expertise and utilize it to formulate, implement, and enhance action plans.

• Support and align initiatives to fulfill customer and business requirements.

• Lead or engage in various projects.

• Complete and maintain project documentation.

• Oversee project scope, schedules, daily priorities, task deliveries, milestones, escalation pathways, and relationships with customers and suppliers.

• Identify, create, and facilitate intricate process design changes through business and systems process analysis.

• Emphasize quality improvement and data management while ensuring data integrity and validity.

• Implement business solutions through stakeholder relationships, identification of business needs, essential processes, and monitoring progress.

• Generate project analysis documentation, including business requirements, scope matrices, use cases, sequence diagrams, future-state proposals, and UAT plans.

• Comprehend and negotiate the needs and expectations of various stakeholders.


⛳️ Requirements

• Experience in managing large-scale projects and addressing daily operational requests from the business.

• Strong project management abilities and capacity to handle multiple tasks concurrently.

• Excellent relationship-building and communication skills.

• Familiarity with indices, fundamentals, analytical data, and returns-level data.

• Exceptional quantitative and communication skills.

• Ability to think creatively and tactically while thriving in a team environment.

• Proficiency in business tools and systems administration, including Excel, PowerPoint, and Salesforce.

• Strong analytical, reporting, and dashboard creation skills.

• Keen analytical skills and meticulous attention to detail.

• Outstanding organizational and time management skills.

• A minimum of 3–5 years of experience in sales operations or business analyst positions.

• Proven history of high performance in challenging environments, preferably with experience in a public company setting.

• Previous sales experience is preferred but not mandatory.

• Experience in the healthcare and/or technology sectors is preferred but not essential.

• Familiarity with commercial and analytics tools such as SFDC, Upland product suite, and Tableau is preferred.

• Currently authorized to work in the United States without needing current or future visa sponsorship.

• Must successfully complete identity and credential verification, interviews, and screening for fraud or misrepresentation.


🏝️ Benefits

• Performance bonus.

• RSUs.

• Benefits subject to eligibility requirements.

• Flexible Vacation Policy.

• 80 hours of Paid Sick, Safe, and Caregiver Leave annually.

• Inclusive benefits program with customized programs for employees and their families.

• Career growth opportunities.

• Innovative and inclusive workplace culture.

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