Senior Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive the analysis of requirements, documentation of workflows, and alignment of operational activities.

• Ensure that eligibility, claims, provider data, and member service components function accurately and consistently.

• Collaborate with technical teams, operational leaders, quality assurance testers, system vendors, data experts, and government representatives.

• Validate system logic and facilitate interoperability across systems.

• Address defects and guarantee traceability of end-to-end processes and requirements.

• Utilize requirements management tools, integration analysis techniques, expertise in healthcare administration, and knowledge of TPA systems.

• Assist in ensuring accurate, compliant healthcare delivery and system preparedness for the World Trade Center Health Program.

⛳️ Requirements

• Technical training, certifications, or a relevant degree.

• A minimum of 3 years of related experience; preferred areas include healthcare, payer operations, systems analysis, or support for federal programs.

• Experience in requirements management.

• Proficiency in workflow/process modeling.

• Knowledge of EDI analysis.

• Validation of cross-system integration.

• Familiarity with Jira, Confluence, and Azure DevOps.

• Understanding of eligibility and claims systems.

• Compliance with MBI (T2) security requirements.

• Ability to coordinate effectively across technical and operational teams.

• Experience in validating system and process outputs.

• Knowledge of HIPAA, PHI/PII security, and federal healthcare program regulations.

• Willingness to travel 0–10% as required.

• US citizenship is not mandatory.

🏝️ Benefits

• A range of comprehensive medical plan options, including those with Health Savings Accounts.

• Options for dental plans.

• Vision plan availability.

• A 401(k) plan featuring pre- and post-tax contributions with company matching.

• Flexibility in work weeks where possible.

• Paid time off, which encompasses vacation, sick leave, personal time, holidays, parental leave, military leave, bereavement leave, and jury duty.

• Typically, 15 days of paid leave allotted per calendar year for new hires.

• 10 paid holidays annually.

• Up to 160 hours of paid family leave within a rolling 12-month period for eligible employees.

• Short- and long-term disability benefits.

• Life insurance coverage.

• Accidental death and dismemberment insurance.

• Personal accident insurance.

• Critical illness insurance.

• Insurance for business travel and accidents.

• AI-driven career tool that identifies career progression and learning opportunities.

• An internal mobility team dedicated to supporting career aspirations.

• Wellness packages available.

• A culture of innovation recognized with awards, and a military-friendly workplace.