Senior Benefits Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee health, wellness, retirement, life, disability, and voluntary benefit programs throughout the United States and Canada.

• Assist employees in navigating benefit elections, life changes, eligibility adjustments, and benefit transitions.

• Act as a reliable resource for employee inquiries.

• Coordinate programs related to family, medical, disability, parental leave, accommodations, and statutory leave.

• Collaborate with employees, vendors, and internal stakeholders during the leave process.

• Accurately and compliantly manage leave documentation, communications, and associated benefit changes.

• Contribute to the annual enrollment process, employee education initiatives, and benefits communications.

• Ensure data accuracy across various systems and vendor platforms.

• Maintain reporting, documentation, and operational procedures.

• Conduct audits and reconciliations for eligibility, enrollments, deductions, and vendor records.

• Investigate and resolve discrepancies in collaboration with Payroll, HR Operations, and external providers.

• Work in partnership with benefits and leave administration vendors.

• Assist with invoice reviews and administrative functions.

• Keep employee resources, FAQs, articles, and process documentation updated.

• Create communications regarding benefits and operational updates.

• Encourage the use of self-service tools and resources for employee empowerment.

• Identify opportunities for process enhancements and support initiatives aimed at improving employee experience and operational efficiency.

⛳️ Requirements

• Proven experience in managing employee benefit programs and leave administration processes.

• Strong understanding of U.S. benefits regulations and employee leave entitlements.

• Familiarity with Canadian benefits administration is highly regarded.

• Working knowledge of compliance requirements related to employee benefits and relevant employment laws.

• Experience with Workday or a similar human resources information system.

• Strong analytical abilities to investigate issues and propose practical solutions.

• Exceptional attention to detail and a commitment to maintaining data accuracy.

• Proficient in using spreadsheets and reporting tools for audits, reconciliations, and analysis.

• Excellent customer service skills and the capability to handle sensitive issues with discretion.

• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.

• Outstanding written and verbal communication skills.

• Valid authorization to work in the United States.

• Candidates must successfully complete pre-employment checks, including ID verification, references, and qualification assessments.

🏝️ Benefits

• Opportunities for annual performance bonuses.

• Equity participation through company stock programs.

• Comprehensive healthcare coverage.

• Retirement savings plans.

• Paid time off and recognized company holidays.

• Opportunities for learning and development.

• Access to LinkedIn Learning.

• Resources and coaching support for wellbeing.

• Employee recognition initiatives.

• A collaborative and inclusive company culture.

• Team events and celebrations.

• 401(k) plan with company matching contributions.

• Coverage for medical, dental, and vision.

• Employee Assistance Program (EAP).

• Employer-funded Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance.

• Flexible Open PTO policy.

• Paid Sick Leave.

• Paid Parental Leave.

• RTD EcoPass for eligible Colorado-based employees.

• Internal development hub.

• Access to Learning & Development trainers.

• AI-driven tools, mentorship, and opportunities for cross-continent collaboration.