Senior HR Generalist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact and a reliable HR resource for Silverchairians.

• Assess and address employee inquiries related to benefits, compensation, time tracking, and PTO.

• Offer feedback and coaching assistance to both employees and managers.

• Oversee global onboarding processes, employee separations, exit interviews, offboarding, and communications.

• Manage HR-related initiatives and ensure alignment between people strategies and business goals.

• Serve as an ADP super user for payroll, pre-boarding, onboarding, performance evaluations, goal setting, configurations, and reporting.

• Ensure the integrity of HRIS data across ADP, the employer-of-record portal, and Zoho.

• Process US semi-monthly payroll and non-US monthly payroll; review contractor payment submissions.

• Administer US benefits, open enrollment, time-off programs, and leave-of-absence initiatives.

• Oversee the employer-of-record relationship and manage the international employee lifecycle across six supported countries.

• Coordinate changes in international pay, leave programs, time-off tracking, audits, and compliance matters.

• Assist with quarterly performance reviews, goal setting, and development for high-potential employees.

• Support employee engagement strategies, cultural initiatives, staff surveys, and the Silverchair Advisory Group.

• Utilize analytics and AI tools such as Claude to enhance HR programs and workflows.

• Maintain PeopleOps Confluence pages and manage the bi-weekly Silverchair Digest.

• Ensure compliance with regulations, audits, EEO standards, and conduct market compensation analysis.

⛳️ Requirements

• Over 5 years of experience as an HR Generalist or Manager in a small to medium-sized global technology firm.

• Experience supporting operations in a remote-first setting across various countries and time zones.

• Proven track record of being a trusted HR resource with professionalism, discretion, and exceptional relationship-building skills.

• Hands-on experience with ADP (mandatory).

• Familiarity with ClearCompany is a significant advantage.

• Experience in managing payroll processes across multiple states.

• Background in benefits administration, including enrollments, updates, reporting, audits, and vendor relations.

• Advanced proficiency in Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel.

• Strong organizational, analytical, and problem-solving abilities.

• Expertise in performance coaching and providing constructive feedback.

• Experience and skills in change management.

• Cross-cultural competency across diverse cultures, regions, and time zones.

• Strong project management capabilities.

• Experience in utilizing HR analytics for informed decision-making and enhancing people programs.

• Excellent verbal and written communication skills.

• HR certifications are considered a valuable asset.

• Proven ability to responsibly integrate AI tools, including Claude, into HR workflows.

• Must not require new employment authorization sponsorship.

🏝️ Benefits

• Competitive salary.

• Comprehensive health, dental, vision, life, disability, and retirement plans.

• Paid time-off programs.

• FMLA, state-mandated, short-term disability, and personal leave programs.

• International leave programs through the employer of record.

• Remote-first/fully remote work arrangements.

• Bi-weekly Silverchair Digest and initiatives focused on employee engagement and culture.

• Opportunities for professional development and feedback.

• Support from AI-enabled tools and workflows.