Senior Associate Technical Writer

This is a fully remote position, open to applicants in Ohio, +1 more state.

📋 Description

• Develop, revise, and sustain user guides, release notes, online help resources, and product documentation.

• Collaborate with subject matter experts, product teams, and instructional designers to collect information and document software functionalities.

• Convert technical concepts into clear and concise content suitable for both technical and non-technical audiences.

• Oversee multiple documentation projects while prioritizing deliverables to align with release deadlines.

• Engage in cross-functional meetings to determine documentation needs, dependencies, and potential risks.

⛳️ Requirements

• Bachelor's degree or equivalent experience, typically with 4+ years in a relevant field.

• Proficiency in Adobe Acrobat Pro or Adobe Creative Cloud.

• Extensive experience in technical writing, technical communications, content development, or the creation of documentation.

• Experience with producing end-user documentation, user guides, process documentation, or software-related content.

• Excellent written and verbal communication skills.

• Proven ability to collaborate with cross-functional stakeholders and subject matter experts.

• Capacity to manage multiple priorities and adhere to deadlines.

• Preferred experience in documenting software products, SaaS platforms, healthcare technology, or pharmacy systems.

• Preferred experience developing release notes, online help content, knowledge base articles, or implementation documentation.

• Preferred exposure to instructional design, training content development, or learning materials.

• Preferred experience using AI-enabled productivity tools such as Microsoft Copilot or Claude.

• Preferred strong facilitation, meeting leadership, and stakeholder communication skills.

🏝️ Benefits

• Competitive compensation package.

• Annual bonus or long-term incentive opportunities may be available.

• Benefits included in McKesson’s Total Rewards package.

• Fully remote work arrangement.