Senior Associate, Global Meetings & Events – Meeting Planning

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the Manager to execute assigned programs from intake through to post-event closure.

• Take ownership of specific operational workstreams and keep the Manager updated on progress, risks, decisions, and shifting priorities.

• Maintain timelines, action logs, agendas, run-of-show documents, and other planning materials.

• Organize planning calls, document decisions made, and follow up on assigned tasks.

• Develop, configure, test, and oversee Cvent registration websites and event apps for attendees.

• Handle registration inquiries, event content, agendas, attendee communications, push notifications, and onsite information.

• Monitor registration processes, keep accurate attendee lists, process updates, generate reports, respond to attendee inquiries, and resolve routine access issues.

• Utilize approved AI tools, automation, and technology to enhance registration, communications, reporting, and regular tasks.

• Coordinate invitations, travel and accommodation details, transportation, accessibility, dietary requirements, signage, and program materials.

• Assist with onsite registration and check-in, event app support, attendee services, and associated logistics.

• Address routine attendee and operational concerns while escalating complex, sensitive, or urgent matters.

• Coordinate requirements and deliverables with IT, Global Security, Facilities, Communications, Finance, Procurement, Legal, internal teams, and suppliers.

• Support venue requirements, decision materials, and logistics for site visits.

• Maintain budget trackers, supplier quotes, purchase-order data, commitments, and actual expenses.

• Review invoices and supporting documentation, route approved packages, and assist with financial reconciliation.

• Keep accurate records in Cvent and ensure compliance with program documentation policies and standards.

• Collect attendee feedback and supplier insights, participate in post-event debriefs, and recommend enhancements.

• Enhance planning templates, processes, and team workflows; coordinate coverage and disseminate information to colleagues.

⛳️ Requirements

• Bachelor’s degree in hospitality, business, communications, event management, or a related discipline; equivalent experience will be considered.

• 2–3 years of experience in corporate or agency meeting planning, registration, event operations, or similar roles.

• Proven experience in coordinating multiple workstreams and deadlines with precision and attention to detail.

• Demonstrated initiative, resourcefulness, sound judgment, accountability, and effective communication focused on solutions.

• Ability to adapt to evolving priorities and collaborate effectively across functions.

• Strong service orientation coupled with discretion.

• Proficient in Microsoft Office, specifically Excel and PowerPoint.

• Practical experience in creating online registration sites and attendee-facing event applications.

• Willingness to travel approximately 30% for onsite support.

• Availability to work occasional evenings or weekends based on program requirements.

• Experience with Cvent is highly preferred.

• Background supporting complex, executive, or high-visibility programs is preferred.

• Familiarity with project management tools, virtual or hybrid meeting platforms, and approved AI or automation tools is preferred.

🏝️ Benefits

• Comprehensive employee benefits package.

• Retirement and Savings Plan with generous company contributions.

• Group medical, dental, and vision coverage.

• Life and disability insurance.

• Flexible spending accounts.

• Discretionary annual bonus program.

• Stock-based long-term incentives.

• Award-winning time-off plans.

• Flexible work models, including remote work arrangements where feasible.

• Opportunities for career development.

• Emphasis on work/life balance.

• Health and welfare plans for staff and eligible dependents.

• Financial plans that allow for savings towards retirement or other goals.