Senior Associate – Executive Assistant

This is a fully remote position, open to applicants in India.

📋 Description

• Supervise and manage Executive Assistant support services for designated senior executives.

• Lead a team of Executive Assistants in a remote working environment.

• Provide diary management, travel arrangements, event and meeting coordination, expense handling, client relationship management, email support, CRM tasks, timesheet management, and general administrative assistance.

• Organize internal and external appointments, meetings, events, videoconferences, and online meetings.

• Coordinate the logistics of meeting facilities, equipment, catering, agendas, and attendee lists.

• Handle executive travel bookings, approvals, passports, visas, costs, and itineraries in accordance with EY policy.

• Manage executive email correspondence by screening, acting on, alerting, filing, and deleting messages as necessary.

• Organize client visits, events, mailing lists, and manage marketing data.

• Assist with CRM pipeline management, opportunity administration, reporting, and contact/activity administration.

• Collect, process, and reconcile reimbursable expenses.

• Gather and input weekly timesheet data.

• Document meeting minutes and action items, maintain project information, track learning/CPE hours, support EY tools, capture and process business information, transcribe recorded meetings, and perform ad-hoc service-line tasks.

• Collaborate with the onshore GDS Liaison Coordinator to ensure that EA team members possess the appropriate skill sets.

• Work across time zones to meet client needs and step in as required to ensure effective service delivery.

⛳️ Requirements

• Bachelor’s degree or equivalent qualification.

• Proficiency in English (both written and spoken) is essential.

• A minimum of 6 to 8 years of professional experience.

• At least 3 years in a supervisory position.

• Preferred: 1 year of experience in a virtual team environment managing secretarial services.

• Willingness to work in shifts.

• Exceptional multitasking, prioritization, organizational, and time management capabilities.

• Strong skills in network coordination.

• Comfortable working with IT database systems.

• Outstanding written and verbal communication abilities.

• A strong team player who thrives in collaborative settings.

• Good understanding of business functions and operations.

• Ability to work independently and virtually.

• Proven project planning and management skills.

• Capability to interact diplomatically with clients.

• Flexibility to work beyond standard hours when necessary.

• Proficient in MS Office applications (Word, Excel, and PowerPoint).

• Familiarity with MS Outlook and Lync.

• Ability to engage with senior management effectively.

• Professional, diplomatic communication style.

• Quality-driven and detail-oriented.

• Self-motivated individual capable of managing tasks with minimal guidance.

🏝️ Benefits

• Opportunities for continuous learning and professional development.

• Tools and flexibility to create a significant impact.

• Access to insights, coaching, and leadership development that builds confidence.

• A diverse and inclusive workplace culture.

• Collaboration with global EY teams on exciting projects.

• Exposure to learning, skills, and insights within a global delivery network.