Executive Leadership Secretary

This is a fully remote position, open to applicants in Sri Lanka.

📋 Description

• Supervise and guarantee the efficient provision of high-quality Executive Assistant support to designated executives.

• Lead a team of Executive Assistants in a remote work environment.

• Organize meetings, events, diaries, appointments, videoconferences, and all related logistics.

• Handle executive travel arrangements, including bookings, approvals, passports, visas, costs, and itineraries in accordance with EY policy.

• Screen, process, notify, file, and delete email correspondence as instructed.

• Coordinate client visits, events, mailing lists, and marketing data.

• Build and sustain relationships with clients and their respective Executive Assistants.

• Assist with CRM pipeline management, opportunity administration, reporting, and the administration of contacts and activities.

• Compile, process, and reconcile executive reimbursable expenses.

• Gather and record weekly timesheet data.

• Provide general administrative assistance, including meeting minutes, action tracking, project information, CPE records, tool administration, data capture, transcription, and various ad-hoc service-line tasks.

• Collaborate with the onshore GDS Liaison Coordinator to ensure that team members meet executive support expectations.

• Operate in time zones conducive to client support and manage PPED requests as necessary.

⛳️ Requirements

• Bachelor’s degree or an equivalent professional qualification is required.

• Proficiency in English (both written and spoken) is essential.

• A minimum of 3 to 10 years of professional experience.

• At least one year of experience in a team environment providing virtual secretarial services is preferred.

• Willingness to work in shifts.

• Exceptional multitasking, prioritization, organizational, and time management abilities.

• Strong skills in network coordination.

• Comfortable utilizing IT database systems.

• Excellent written and verbal communication skills.

• A strong team player who enjoys working collaboratively.

• A thorough understanding of business functions and operations.

• Ability to work virtually and independently.

• Proven ability in project planning and management.

• Capacity to be diplomatic when interacting with clients.

• Flexibility to work outside of regular hours when necessary.

• Ability to thrive in a rapidly changing environment.

• Professional and diplomatic communication style.

• Detail-oriented with a strong focus on quality.

• Self-motivated and capable of working with minimal supervision.

• Capable of engaging with senior management.

• Proficient in MS Office applications (Word, Excel, and PowerPoint).

• Basic knowledge of MS Outlook and Lync.

🏝️ Benefits

• Ongoing learning and development opportunities.

• Tools and flexibility to create a meaningful impact.

• Insights, coaching, and leadership development aimed at building confidence.

• A diverse and inclusive culture.

• Collaboration with global EY teams on exciting projects.

• Exposure to a wide range of people, learning opportunities, skills, and insights across EY’s global delivery network.