Senior Analyst, Supplier Performance & Risk

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and assess supplier performance in relation to SLAs, KPIs, contractual obligations, and service expectations.

• Maintain supplier scorecards, dashboards, and performance reports.

• Organize supplier business reviews and present findings on performance, risks, and areas for improvement.

• Identify issues related to supplier performance, explore contributing factors, and suggest corrective measures.

• Monitor supplier corrective action plans and assist in ensuring timely resolutions.

• Analyze risks associated with external workforce and third-party engagements, including tenure, co-employment, access, supplier performance, and regulatory considerations.

• Evaluate risk indicators and propose mitigation strategies within governance frameworks.

• Resolve intricate supplier and external workforce challenges in collaboration with stakeholders.

• Ensure contractor and supplier compliance with policies, contractual agreements, regulatory standards, and company guidelines.

• Aid in the management of supplier and external workforce risk controls and governance processes.

• Assist with system access and control reviews for contractors, vendors, affiliated entities, regulators, and customer testers.

• Identify gaps in processes and controls and recommend enhancements.

• Act as a primary contact for matters related to supplier performance and compliance.

• Communicate performance expectations and address complex performance or service challenges with suppliers.

• Coordinate supplier activities in collaboration with Sourcing, Procurement, External Workforce Operations, and business stakeholders.

• Prepare and analyze reports on supplier performance, risk indicators, compliance metrics, and service trends.

• Convert performance and risk data into actionable insights.

• Develop materials for supplier reviews and internal governance discussions.

• Support management reporting and respond to ad hoc requests for supplier performance and risk analysis.

⛳️ Requirements

• Bachelor's degree in Business, Risk Management, Supply Chain, Human Resources, Finance, or a related discipline, or equivalent experience.

• 4–7 years of experience in supplier management, vendor management, procurement, third-party risk, external workforce operations, or a similar field.

• Experience working with external labor, contingent workforce, staffing, or other third-party service providers.

• Proficiency in analyzing supplier performance utilizing SLAs, KPIs, scorecards, or comparable performance metrics.

• Experience in identifying and resolving issues related to supplier performance, operations, compliance, or risk.

• Proven ability to collaborate across multiple stakeholder groups to meet business objectives.

• Strong understanding of supplier performance management and external workforce practices.

• Working knowledge of third-party risk, supplier governance, and compliance principles.

• Excellent analytical and problem-solving abilities.

• Capacity to identify trends and translate data into actionable recommendations.

• Strong written and verbal communication skills.

• Ability to articulate complex issues and persuade internal and external stakeholders toward consensus.

• Ability to work independently within established policies, procedures, and governance frameworks.

• Strong organizational skills and meticulous attention to detail.

• Capability to manage multiple priorities and complex challenges.

• Applicants must have authorization to work for any employer in the U.S.; no employment visa sponsorship or transfer of sponsorship, including CPT/OPT.

• Reliable high-speed internet with a wired connection and an appropriate home workspace for remote work.

🏝️ Benefits

• Medical, dental, vision, and life insurance.

• 401(k) plan with generous company matching contributions (up to 6%).

• Financial advisory services.

• Potential company discretionary contributions.

• Broad investment lineup.

• Tuition reimbursement up to $5,250/year.

• Business-casual environment with the option to wear jeans.

• Paid time off program.

• Ten paid company holidays and three floating holidays each calendar year.

• Paid volunteer time — 16 hours per calendar year.

• Paid parental leave.

• Paid short- and long-term disability.

• Family and Medical Leave (FMLA).

• Business Resource Groups open to all.

• Flexible work environment.

• Reliable high-speed internet and necessary computer equipment provided for remote and hybrid roles.