Senior Analyst, Sales Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with regional sales leadership to enhance pipeline visibility, conduct deal inspections, and ensure forecast precision.

• Take ownership of weekly and quarterly forecasting processes while identifying risks and opportunities.

• Facilitate end-of-quarter execution through deal assessments and data management.

• Develop and oversee pipeline, bookings, and attainment reporting across various regions.

• Provide executive-ready insights regarding pipeline coverage, quality, conversion trends, sales velocity, and performance in bookings.

• Spot opportunities to expedite pipeline creation and enhance closing rates.

• Promote Salesforce data integrity, opportunity management, and consistent usage practices.

• Standardize reporting frameworks, including lead sources, deal types, and regions/sub-regions.

• Track KPIs such as pipeline velocity, win rates, and sales cycle durations.

• Implement consistent definitions and scalable global processes in collaboration with Sales Operations leadership.

• Assist in the integration of data and IT infrastructure across legacy organizations.

• Standardize reporting structures and operational cadences for global scalability.

• Drive process enhancements through automation, simplification, and standardization.

• Provide guidance to Sales, Finance, Marketing, and RevOps teams.

• Support strategic initiatives encompassing cross-sell/upsell enablement, compliance and licensing programs, as well as board and executive reporting.

⛳️ Requirements

• Bachelor's degree in Accounting, Finance, Business Management, or a related field, or equivalent relevant work experience.

• 5–8+ years of experience in Sales Operations, Revenue Operations, or Business Operations.

• Strong proficiency with Salesforce (reporting, dashboards, data governance).

• Advanced Excel skills, including data analysis and visualizations (pivot tables, modeling, handling large datasets).

• Experience in supporting global sales teams and managing forecasting processes.

• Ability to convert complex data into clear insights suited for executive-level discussions.

• Familiarity with SaaS, CX, Contact Center, or Automation solutions (preferred).

• Expertise in Salesforce, RCA, and Oracle (preferred).

• Knowledge of BI tools such as Power BI and Tableau (preferred).

• Proven experience in partnering directly with sales leadership (preferred).

• Background in supporting organizational change or system integrations (preferred).

🏝️ Benefits

• A global team acknowledged for their enthusiasm and creativity.

• A culture of innovation in products with diverse project exposure.

• Opportunity for training and development from industry-leading professionals.

• 401(k) plan with company matching contributions.

• Comprehensive medical, dental, and vision insurance.

• Disability and life insurance coverage.

• Flexible paid time off (PTO) policy.

• Paid holidays and parental leave benefits.

• Tuition reimbursement available.

• Competitive salary and benefits package based on the candidate’s skills, experience, and qualifications.

• Opportunities for career development.

• Support for a balanced work-life integration.

• Reasonable accommodations for eligible applicants with disabilities.