Senior AI Product Owner

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Take ownership of and enhance the product backlog for an engineering team focused on AI agents.

• Convert business and user requirements into product specifications, user narratives, and acceptance benchmarks.

• Clarify project scope, prioritize features, resolve uncertainties, and ensure smooth implementation alongside engineering teams.

• Set up, evaluate, and confirm agent performance across various interaction channels.

• Establish test scenarios, user acceptance standards, and exit criteria for agent deployments.

• Identify edge cases, potential failures, and risks linked to agents interacting with actual consumers.

• Ensure that guardrails and expected behaviors are taken into account prior to release.

• Assist in user acceptance testing (UAT), beta launch preparations, and feedback collection with Hibu stakeholders.

• Leverage AI tools to enhance product workflows while upholding the quality and accuracy of requirements.

• Collaborate with the Project Manager, fellow Product Owners, engineering, quality assurance, and business stakeholders.

⛳️ Requirements

• Proven experience in configuring, testing, integrating, or launching AI agents as part of a software product or workflow.

• Capability to define acceptance and exit benchmarks, design testing scenarios, assess agent performance, identify failure points, and evaluate release readiness.

• Experience in owning or actively managing a product backlog.

• Proficient in writing requirements and user stories, defining acceptance criteria, and prioritizing features in collaboration with engineering teams.

• Solid understanding of large language models (LLMs), agent workflows, prompts, grounding, guardrails, AI services, limitations, and failure modes.

• Knowledge of APIs and system integrations.

• Familiarity with MCP.

• Understanding of Agile/Scrum sprint cycles, development workflows, and release protocols.

• Experience utilizing AI tools to assist in product initiatives.

• Ability to review, correct, and validate requirements generated by AI.

• Competence in gathering missing information, making scope-related decisions, removing obstacles, and escalating issues as needed.

🏝️ Benefits

• Paid time off or vacation days.

• Paid holidays, varying by client and country.

• Opportunities for professional development and learning.

• Continuous support from the People Experience team.

• Recognition initiatives and internal events.

• Flexibility for remote work.

• Opportunities to work with international teams.

• Access to tools and resources that facilitate your work.

• Career advancement opportunities based on performance, business requirements, and available roles.