Senior Admissions Representative

This is a fully remote position, open to applicants in Arizona, +10 more states.

📋 Description

• Consistently achieve or surpass individual enrollment goals and KPIs on a monthly basis.

• Oversee a high-volume lead pipeline through phone, email, text, and Live Chat communication channels.

• Conduct discovery-focused interviews to reveal student aspirations, evaluate fit, and establish trust.

• Assist prospective students throughout the journey from inquiry to enrollment and their first day.

• Offer tailored one-on-one consultations.

• Act as a liaison between prospective students, Financial Services, and Student Success teams.

• Accurately and enthusiastically represent all SDI programs.

• Ensure a seamless transition to Student Success after enrollment.

• Exemplify top-tier recruitment techniques and support teammates in their improvement.

• Identify inefficiencies in processes.

• Engage in team meetings, coaching calls, and one-on-one sessions.

• Utilize extensive SDI product knowledge to enhance interactions and mentor newer representatives.

• Ensure that all interactions align with ethical enrollment standards and regulatory compliance, including DEAC, Department of Education, ATF, DOD, State of Arizona, VA, and relevant agencies.

• Accurately process student applications and documentation.

• Maintain and optimize the lead database.

⛳️ Requirements

• Bachelor’s degree is mandatory.

• A minimum of five years of experience in a college admissions or student enrollment role, with a proven and documented history of success.

• A strong commitment to fostering each student's long-term success and positive educational outcomes.

• Ability to facilitate engaging and meaningful conversations that encourage prospective students to express their educational objectives, motivations, and concerns.

• Exceptional verbal and written communication skills.

• Results-driven, organized self-starter with the capability to influence others.

• Ability to adapt swiftly to change, ask questions proactively, and leverage ambiguity as an advantage.

• A growth mindset demonstrated through regular reviews of performance metrics, evaluations of personal calls and interactions, and a proactive approach to seeking feedback.

• A healthy sense of competition balanced with a commitment to team success and support for colleagues.

• Some travel may be required, up to 5%.

• Must be authorized to work for any employer in the U.S.; employment visa sponsorship is not available.

🏝️ Benefits

• Highly competitive salary.

• Award-winning company culture.

• Employee Stock Ownership Plan (ESOP).

• Comprehensive benefits package with a fully company-paid medical option for employees.

• 401(k) plan with a generous company match.

• Employee Assistance Program (EAP).

• Pet Insurance.

• Company-paid life insurance.

• Paid Time Off (including vacation, sick leave, and volunteer time off!).

• 14 paid holidays.

• Referral program.

• Education Tuition Benefit program.

• Opportunities for career development within a growing company.

• A team dedicated to your success.