Senior Administrative Associate – Legal Services

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Oversee essential legal processes, which include electronic court submissions, service through state and federal portals, and legal research utilizing Lexis, Westlaw, and PACER.

• Create discovery and litigation templates.

• Format legal documents according to firm standards.

• Arrange court appearances.

• Manage documentation with Adobe Acrobat and DocuSign.

• Supervise PCard expense reconciliations and the processing of judicial forms.

• Ensure job tickets are completed accurately before initiating tasks.

• Evaluate job requests and guarantee task completion throughout the entire workflow.

• Provide administrative assistance, including handling phone lines, customer service, document editing/transcription, data entry, reservations, and scheduling.

• Maintain logs and tracking systems for administrative tasks.

• Communicate any job or deadline concerns to team members, leads, supervisors, and clients.

• Protect confidential information pertaining to the company and clients.

• Adhere to contracted timelines for receiving, executing, and delivering work.

• Resolve basic equipment issues.

• Assist in developing training plans and process documentation.

• Conduct training sessions for a team of Administrators.

• Act as a subject matter expert and resource for junior staff members.

• Engage with clients in person, via phone, video, or electronically.

• Prioritize tasks effectively.

• Perform quality assurance on personal work and that of others.

• Comply with Williams Lea and client-site policies.

• Utilize equipment and materials in a cost-effective manner.

• Execute additional duties as assigned.

⛳️ Requirements

• High school diploma or equivalent educational qualification.

• A minimum of 2 years of administrative support experience in a professional setting, preferably within the legal or banking sectors; or at least 1 year performing administrative functions for a Williams Lea client operation.

• Formal education and/or training may be accepted in place of experience.

• Recent experience with comprehensive E-Filing and E-Service.

• Direct experience managing state, federal, and arbitration filings across platforms, including One Legal, First Legal, Pro Legal, Green Filing, Proof, File & ServeXpress, CaseAnywhere, District Court, Court of Appeals, Supreme Court, TrueFiling, FINRA, UCC, AAA, and JAMS.

• Advanced proficiency in MS Office applications, including Word, Excel, and PowerPoint.

• Strong keyboarding and typing capabilities.

• Ability to troubleshoot relevant software effectively.

• Familiarity with administrative support software programs.

• Experience scheduling telephonic and virtual court appearances through platforms such as Court Call, Court Connect, Journal Technologies Court Portal, or similar services.

• Excellent organizational skills with the ability to meet deadlines.

• Capacity to manage sensitive and highly confidential documents and information with professionalism and discretion.

• Good judgment and problem-solving abilities, including knowing when to escalate issues.

• Ability to work both independently and collaboratively.

• Capability to thrive in a fast-paced environment.

• Professional verbal and written communication skills.

• Proficiency in using required equipment, technology, software, and hardware.

• Self-motivated with a positive attitude.

• Demonstrated customer service skills.

• Must be available to support the West Coast - California.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Paid time off.

• Disability coverage.

• 401(k) plan with company matching contributions.

• Life insurance.

• Optional supplemental insurance coverage.

• Parental leave.

• Adoption assistance.

• Tuition reimbursement.

• Discounts through employer/partners.

• Overtime, shift differential, call-in, and/or stand-by pay may be applicable depending on the role.