Administrative Coordinator – Per Diem

This is a fully remote position, open to applicants in United States.

📋 Description

• Reach out to patients who have been approved for specialty services to discuss next steps.

• Follow up on any outstanding patient requirements.

• Assist in provider scheduling, which includes managing availability and rescheduling as needed.

• Accurately process payments.

• Ensure that all orders, consent forms, and consultations are completed prior to patient visits.

• Keep current lab results, orders, and patient records updated.

• Manage incoming calls regarding missed appointments and patient inquiries.

• Provide general administrative support and take on additional responsibilities as the organization expands.

• Collaborate with providers and the team to ensure seamless patient care.

⛳️ Requirements

• High school diploma is mandatory.

• 1–2 years of experience in an administrative or scheduling capacity.

• Background in an administrative, scheduling, or customer service role is preferred.

• Strong organizational abilities and capability to manage multiple priorities effectively.

• Excellent communication skills, both verbally and in writing.

• Familiarity with scheduling or e-commerce platforms like BLVD or Shopify is advantageous.

• Willingness to learn new tools and software, including spreadsheets.

• A calm and adaptable demeanor in a fast-paced, dynamic environment.

• Ability to take initiative while working independently or as part of a team.

• Strong time management and critical thinking skills are essential.

• High attention to detail is required.

• Must be able to sit for extended periods at a desk and work on a computer.

• Reliable internet access and a quiet, dedicated workspace for handling patient calls are necessary.

• Capability to perform all essential functions competently, with or without reasonable accommodation.

🏝️ Benefits

• Per diem schedule of 1–3 shifts per week.

• Availability is limited to Friday, Saturday, Sunday, and Monday, from 8:00 AM to 5:00 PM.

• Opportunity for growth with Hydration Room as it expands.

• Chance to influence operational procedures.

• Equal opportunity employer.

• Reasonable accommodations provided in accordance with applicable law.