Senior Administrative Associate – Legal Services

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Oversee essential legal workflows, including electronic court filings, service across state and federal platforms, and conducting legal research.

• Utilize Lexis, Westlaw, and PACER for legal research and case retrieval.

• Prepare discovery documents and litigation frameworks.

• Format pleadings in accordance with firm standards.

• Organize court appearance schedules.

• Manage documentation with Adobe Acrobat and DocuSign.

• Supervise PCard expense reconciliations and the processing of judicial forms.

• Ensure that job tickets are accurately completed prior to commencing work.

• Evaluate job requests and oversee their completion throughout the task lifecycle.

• Respond to phone inquiries and provide exceptional customer service.

• Edit and transcribe various documents.

• Conduct data entry for expenses, time, invoices, and other records.

• Arrange reservations and coordinate meetings, conference rooms, A/V, hospitality, travel, and concierge services.

• Monitor administrative support tasks through logs or tracking software.

• Communicate any job or deadline concerns to team members, leads, supervisors, or clients.

• Protect confidential information pertaining to the company and clients.

• Adhere to deadlines for accepting, completing, and delivering tasks.

• Troubleshoot basic equipment issues.

• Assist in developing training plans and process maps.

• Deliver training plans to a team of administrators.

• Act as a subject matter expert and resource for junior staff members.

• Engage with clients in person, via phone, video, or electronically.

• Prioritize workflows effectively.

• Perform quality assurance on personal and others’ work.

• Comply with Williams Lea and client-site policies.

• Utilize equipment and supplies in a cost-effective manner.

• Execute additional duties as assigned.

⛳️ Requirements

• High school diploma or equivalent educational background.

• At least 2 years of administrative support experience in a professional setting, preferably within the legal sector; or a minimum of 1 year performing administrative tasks for a Williams Lea client operation.

• Formal education and/or training may be accepted as a substitute for experience.

• Recent experience with comprehensive E-Filing and E-Service.

• Direct experience with managing state, federal, and arbitration filings across designated filing platforms and court portals.

• Advanced proficiency in MS Office applications (Word, Excel, PowerPoint).

• Excellent keyboarding and typing skills.

• Ability to troubleshoot applicable software issues effectively.

• Familiarity with software programs relevant to administrative support.

• Strong attention to detail with the capability to manage multiple projects simultaneously.

• Proficient in scheduling telephonic and virtual court appearances through platforms like Court Call, Court Connect, Journal Technologies Court Portal, or similar tools.

• Good organizational abilities.

• Capacity to meet deadlines and complete projects promptly.

• Ability to handle sensitive and highly confidential documents with professionalism and discretion.

• Sound judgment and decision-making aligned with business needs and policies.

• Strong problem-solving skills with the ability to escalate issues appropriately.

• Capability to maintain professional composure under tight deadlines.

• Ability to work both independently and as part of a team.

• Ability to thrive in a fast-paced environment.

• Professional verbal and written communication skills.

• Proficiency with necessary equipment, technology, software, and hardware.

• Self-motivated with a positive attitude.

• Proven customer service skills.

• Must be capable of supporting the West Coast - California.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• Paid time off.

• Disability insurance.

• 401(k) plan with company matching contributions.

• Life insurance.

• Optional supplemental insurance coverages.

• Parental leave.

• Adoption assistance.

• Tuition assistance.

• Employer/partner discounts.

• Overtime, shift differential, call-in, and/or stand-by pay may be part of total compensation.