Senior Account Strategist – Sustainability Consulting

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio of current SSC clients, emphasizing retention, relationship enhancement, and account expansion.

• Establish connections with essential client stakeholders, decision-makers, and project contacts.

• Formulate strategic account plans that outline client objectives, forthcoming needs, renewal prospects, and opportunities for expanded services.

• Recognize and pursue cross-selling and upselling prospects within existing accounts.

• Facilitate consultative discovery discussions, aligning client requirements with SSC sustainability services.

• Create recommendations for additional services, new scopes of work, renewals, and long-term account development.

• Collaborate with technical and operational teams to devise solutions, scopes, pricing, and proposals.

• Progress opportunities through the sales cycle with follow-ups, next steps, and CRM documentation.

• Meet assigned goals for account growth, pipeline management, renewals, and revenue.

• Work in partnership with Client Success and project teams to guarantee a consistent, high-caliber client experience.

• Lead or assist in account evaluations, strategic planning discussions, renewal dialogues, and client check-ins.

• Detect retention risks and collaborate with internal teams to address concerns.

• Keep precise CRM records and maintain a robust pipeline of opportunities.

• Anticipate expected revenue and account growth possibilities.

• Provide leadership with insights into account strategy, pipeline activities, risks, successes, and revenue forecasts.

• Collaborate across Sales, Client Success, Operations, and technical teams.

• Facilitate handoffs, share client insights and market feedback, and contribute to enhancements in account planning, proposals, sales processes, and client growth strategies.

⛳️ Requirements

• Bachelor's degree in Business, Communications, Marketing, Sustainability, or a related domain, or equivalent professional experience.

• 5+ years of experience in account management, strategic accounts, client success, sales, business development, or a comparable client-facing role.

• Proven track record of growing existing accounts through cross-selling, upselling, renewals, or expanded services.

• Strong skills in relationship-building and consultative sales.

• Experience in managing a sales pipeline and utilizing a CRM system.

• Excellent discovery, presentation, negotiation, and communication skills.

• Ability to handle multiple client relationships, opportunities, and priorities concurrently.

• Capability to work effectively across Sales, Client Success, Operations, and technical teams.

• Comfortable functioning in a collaborative, fast-paced, and dynamic environment.

• Preferred: background in selling sustainability, ESG, environmental, certification, consulting, or other professional services.

• Preferred: experience with AI tools and technologies that enhance sales, account management, research, client strategy, or workflow efficiency.

• Knowledge of carbon accounting, life cycle assessment, environmental product declarations, sustainability certifications, waste diversion, sustainable operations, or sustainability reporting.

• Experience in developing strategic account plans, business reviews, renewal strategies, and expansion proposals.

🏝️ Benefits

• Commission and/or incentive opportunities linked to account growth, expansion revenue, renewals, and other sales performance objectives.

• Equal opportunity employment.