Senior Account Manager, Retail Media

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of a portfolio of strategic enterprise retail partners from initial onboarding to growth phases.

• Enhance partner engagement, revenue generation, and leverage Carrot Ads as a competitive edge.

• Facilitate onboarding and training for retail partners on campaign tools, demand sourcing, reporting, and invoicing processes.

• Promote the adoption of expanded placements and new product features.

• Effectively communicate potential incremental revenue opportunities.

• Establish feedback loops to provide Product teams with valuable partner data.

• Refine account management playbooks, QBR formats, and partner KPI tracking tools.

• Collaborate with Business Development, Finance, Ads Quality, Product, and other cross-functional teams.

• Act as the central link among teams for the retail partner portfolio.

⛳️ Requirements

• A minimum of 5 years in Account Management or a related field, with experience in ad tech, publishing, or retail media.

• Demonstrated experience in supporting enterprise solutions within the advertising landscape, including managing intricate partner relationships from start to finish.

• Strong technical knowledge and the ability to convey complex product features to non-technical partners.

• Skilled in data analysis and extracting actionable insights from partner KPI metrics.

• Capable of navigating billing, invoicing, and revenue reconciliation processes with Finance.

• Exceptional communication abilities for interacting with technical teams and executive stakeholders.

• Proven skills in project and program management.

• Experience in handling multiple partner relationships and internal workflows simultaneously.

• Background in cross-functional collaboration and delivering presentations to executive leadership.

🏝️ Benefits

• Flexibility to work remotely, from an office, or your favorite coffee shop.

• Regular in-person events to foster team connection.

• Equity grant for new hires.

• Annual refresh grants to support ongoing employee investment.

• Competitive market compensation and comprehensive benefits.