Senior Account Manager – Project Management

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Oversee a portfolio of 10–15 active client accounts.

• Facilitate regular client meetings and ensure prompt follow-up communication.

• Act as the main point of contact for designated clients.

• Manage client expectations, priorities, timelines, and project delivery.

• Establish trusted, long-term relationships with clients.

• Take ownership of projects from planning to final delivery utilizing ClickUp or a comparable platform.

• Coordinate internal teams, allocate priorities, and oversee workloads.

• Ensure projects stay on track, within scope, and in line with client expectations.

• Identify potential risks, eliminate obstacles, and proactively address issues.

• Develop and enhance SEO strategies and long-term growth initiatives.

• Analyze website performance, metrics, campaign outcomes, reports, content, audits, and deliverables.

• Conduct keyword research to uncover optimization possibilities.

• Assist with website launches and digital marketing campaigns.

• Coordinate efforts across remote delivery teams.

• Monitor capacity, workloads, and project priorities.

• Aid in the onboarding process for new team members.

• Prepare operational updates and relay project status to leadership.

• Enhance internal processes and improve delivery efficiency.

⛳️ Requirements

• 6–12+ years of experience in Digital Marketing, with a minimum of 5 years in a marketing or digital agency.

• Proven track record of independently managing multiple client accounts.

• Strong expertise in SEO, including technical SEO, on-page optimization, keyword research, content strategy, Google Search Console, and reporting.

• Experience handling multiple concurrent projects using ClickUp or similar project management tools.

• Proficient in Google Analytics and Google Tag Manager.

• Excellent project management, organizational, and leadership abilities.

• Exceptional written and verbal communication skills in English at C1/C2 level.

• Strong problem-solving abilities with a proactive ownership approach.

• Capacity to juggle multiple priorities while maintaining exceptional attention to detail.

• Preferred: experience managing Google Ads or Meta Ads campaigns.

• Preferred: familiarity with WordPress and website staging environments.

• Preferred: experience supporting U.S. or international clients in construction, home services, or real estate.

• Preferred: experience using Toggl or similar time-tracking tools.

• Preferred: experience leading cross-functional remote teams.

🏝️ Benefits

• Fully remote work opportunity.

• Competitive compensation package.

• High-impact leadership role with substantial ownership and autonomy.

• Collaborate with a skilled, high-performing digital marketing team.

• Long-term career advancement within a rapidly growing agency.