Senior Account Manager – Pacific Northwest

This is a fully remote position, open to applicants in Oregon, +1 more state.

📋 Description

• Act as the primary contact for comprehensive program development and clinical success concerning Auris Surgical Robotics Technologies.

• Propel procedure sales, facilitate support, and enhance the utilization and adoption of Auris Surgical Robotics products.

• Formulate and implement quarterly and strategic business plans for designated territories.

• Provide consistent and realistic sales forecasts to sales management.

• Collaborate with Field Sales Territory Managers on strategic capital-system and procedure sales initiatives.

• Conduct technical and clinical product demonstrations.

• Carry out referral education initiatives to boost procedure sales.

• Oversee post-sales installation, implementation, and adoption processes in conjunction with sales and service teams.

• Assist new clients in clinical adoption.

• Support clients in achieving clinical and economic objectives while enhancing satisfaction and utilization.

• Maintain an expert understanding of Auris Surgical Robotics products, as well as industry and market trends.

⛳️ Requirements

• Bachelor’s degree with a minimum of 3 years of professional and/or relevant experience, or an Associate degree or Medical Certification with at least 5 years of professional and/or relevant experience.

• Proven ability to acquire and convey technical product and clinical disease-state knowledge to physicians and economic stakeholders.

• Willingness to travel extensively, up to 75%, including overnight stays within the assigned territory.

• Required to work in a hospital or ASC setting, participate in live patient cases when necessary, and wear appropriate protective equipment.

• Self-motivated and a problem solver who can think critically under high-pressure situations.

• Capable of working independently and collaboratively within a matrix team structure.

• Demonstrated ability to communicate customer needs and feedback effectively to the organization.

• Highly organized, capable of managing multiple projects/tasks and prioritizing efficiently.

• Ability to maintain high-frequency communication with sales management and the broader organization.

• Experience working in a regulated environment adhering to ISO 13485 and 21 CFR 820.

• A valid driver’s license is required.

🏝️ Benefits

• Competitive sales incentive compensation program.

• Company car or car allowance through the J&J Fleet program.

• Pension plan.

• 401(k) savings plan.

• Long-term incentive program.

• Vacation – 120 hours per calendar year.

• Sick time - 40 hours per calendar year; 48 hours per calendar year for employees residing in Colorado; 56 hours per calendar year for employees residing in Washington.

• Holiday pay, including Floating Holidays – 13 days per calendar year.

• Work, Personal and Family Time - up to 40 hours per calendar year.

• Parental Leave – 480 hours within one year following the birth/adoption/foster care of a child.

• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.

• Caregiver Leave – 80 hours in a 52-week rolling period.

• Volunteer Leave – 32 hours per calendar year.

• Military Spouse Time-Off – 80 hours per calendar year.