Senior Account Manager – Freight Brokerage

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Identify and cultivate new shipper relationships through extensive outbound calling, networking, and referrals.

• Make over 150 outbound calls daily to discover and develop new business opportunities.

• Establish and maintain a robust pipeline of qualified prospects and freight opportunities.

• Manage the complete sales cycle from the initial prospecting stage to closing deals.

• Develop and expand a profitable portfolio of business.

• Build and nurture customer relationships while identifying opportunities to enhance freight volume.

• Supervise the entire shipment lifecycle from pickup to delivery.

• Collaborate with carriers and internal operations teams to ensure successful load execution.

• Negotiate rates with customers and carriers while safeguarding profit margins.

• Deliver proactive communication and outstanding customer service.

• Monitor market trends and provide transportation solutions that align with customer needs.

• Be prepared to work extended hours, including nights and weekends when necessary, to support customers and shipments.

• Consistently achieve or surpass sales and margin targets.

• Take responsibility for the pipeline, accounts, and overall production.

⛳️ Requirements

• 3–5 years of experience in freight brokerage is mandatory.

• Proven B2B sales experience with a successful track record of generating new business.

• Demonstrated success in a sales environment driven by performance or commission.

• Experience with CRM platforms for managing customer relationships, sales activities, and pipelines.

• Strong understanding of freight brokerage processes, terminology, and customer expectations.

• Experience with Flatbed, Over-Dimensional, Expedited, AOG, or Aerospace freight is advantageous.

• An existing book of business or established shipper relationships is a plus.

• Bilingual candidates are encouraged to apply.

• Comfortable with high-volume outbound prospecting and making 150+ calls per day.

• Willingness to work late nights and weekends as required.

• Excellent communication, negotiation, organization, and relationship-building skills.

• Self-motivated with the capability to work independently in a remote setting.

🏝️ Benefits

• Commission structure.

• Fully remote position – work from any location within the U.S.

• Competitive target salary ranging from $70,000 to $90,000.

• Opportunity to develop and expand your own book of business.

• High-performance sales environment with significant earning potential.

• Full ownership of your customers and freight processes.

• Supportive team culture with experienced leadership.

• Opportunities for professional development and career advancement.

• Chance to leverage an existing book of business and industry connections.