Senior Account Manager – Enterprise Sales

This is a fully remote position, open to applicants in India.

📋 Description

• Take ownership, maintain, and grow a designated portfolio of strategic enterprise accounts.

• Propel account development through multi-product growth, strong renewal processes, and lasting executive connections.

• Collaborate with internal teams to identify expansion possibilities across usage, teams, and product offerings.

• Report directly to the Sales Manager.

• Manage a portfolio of enterprise clients with responsibility for sustained revenue growth and client retention.

• Analyze usage data, customer maturity, organizational structure, and business objectives to identify expansion opportunities.

• Communicate effectively with engineering leaders, technical stakeholders, and financial decision-makers.

• Foster customer engagement through frequent in-person meetings, including onsite visits, to strengthen relationships and boost account growth.

• Cultivate trusted relationships with both technical users and executive stakeholders.

• Ensure predictable renewals by emphasizing value, outcomes, and ROI prior to contract renewal milestones.

• Identify and address renewal or contraction risks in collaboration with internal teams.

• Serve as the primary point of contact across internal teams.

• Maintain excellent Salesforce hygiene to support forecasting and strategic decision-making.

⛳️ Requirements

• 8 - 10 years of experience in B2B SaaS environments.

• 3-4 years of experience in a farming or Account Management-focused role.

• Proven track record of achieving and surpassing expansion, renewal, and net revenue retention goals.

• Recent experience directly related to Account Management, Farming, Expansion, Upselling, or Cross-selling.

• Willingness to align work hours with regional time zones based on customer needs.

• Enthusiastic about technology and SaaS; customer-centric and empathetic; eager to thrive in a dynamic, self-directed startup setting.

• Strong understanding of Software SaaS and SaaS-adjacent business models.

• Proficient and comfortable in selling to and engaging with technical audiences and executive-level stakeholders.

• Previous experience or success in international sales and account management will be regarded as a significant advantage.

• Bachelor’s degree is mandatory.

• A background in Engineering or Technology is preferred.

🏝️ Benefits

• Medical Insurance: Comprehensive coverage of INR 5,00,000 for the employee, spouse, up to 2 dependent children, and parents or parents-in-law.

• Statutory Benefits: Gratuity in accordance with the Payment of Gratuity Act, 1972.

• Paid Time Off: 25 days of paid leave annually (Annual & Sick Leave) in addition to gazetted public holidays and special life-event leaves.

• Remote-First work environment enabling employees to work from home.

• Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, and wellbeing to ensure an exceptional remote work experience.