Senior Account Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Drive sales revenue by proactively promoting Zayo's products and services to targeted account segments.

• Gain an understanding of Zayo’s network and its proximity to essential buildings to facilitate on- and near-net sales.

• Analyze local competitive landscapes to successfully secure competitive deals.

• Present proposals and guide customers through a strategic sales process.

• Foster customer relationships, ensure the security of existing revenue through long-term commitments, and pursue new accounts.

• Formulate account strategies, design solutions, and manage relationships in collaboration with the Sales team.

• Balance workload while ensuring responsiveness to customer needs.

• Monitor, assess, and report on sales performance and activities using Salesforce and other reporting tools.

• Accurately forecast sales opportunities in a timely manner.

• Keep detailed customer activity records for sales reporting and forecasting purposes.

• Provide timely and accurate information to management.

• Collaborate with other departments to enhance customer satisfaction and achieve revenue goals.

• Work collaboratively as part of a team while also being capable of operating independently with minimal supervision.

⛳️ Requirements

• Bachelor's degree or equivalent from a four-year college; or equivalent professional experience.

• A minimum of five (5) years of sales experience managing both large and transactional deals.

• Demonstrated ability to build and maintain relationships effectively.

• Strong financial literacy.

• Excellent verbal and written communication skills.

• Outstanding customer service and relationship-building capabilities.

• Strong time management and organizational abilities.

• Capacity to operate with significant autonomy in both new and existing markets.

• Excellent interpersonal skills, along with proficiency in data presentation and communication.

• Ability to thrive in a matrix management environment.

• Solid understanding of account management and the strategic selling process.

• Proficiency in Microsoft Word, Excel, and PowerPoint; experience with Salesforce is a plus.

• General knowledge of Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as required by customer demands.

🏝️ Benefits

• Health insurance.

• Life insurance.

• Disability retirement plans.

• Paid time off.

• Paid parental leave.

• Dental insurance.

• Vision insurance.

• Retirement 401(k) Savings Plan.