Senior Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Drive sales revenue by effectively promoting Zayo’s products and services to designated account segments.

• Deliver proposals and guide customers through a strategic sales journey.

• Identify potential clients in On Net or Near Net facilities.

• Target large, high-bandwidth accounts with multiple locations situated on or near the network.

• Foster existing customer relationships to secure ongoing revenue through long-term commitments, as well as acquire new accounts.

• Leverage knowledge of clients, industry trends, and services to meet revenue goals.

• Formulate account strategies, design solutions, and manage relationships in collaboration with the Sales team.

• Monitor, assess, and report on sales performance and activities using Salesforce and other reporting tools.

• Provide precise and timely forecasts for sales opportunities.

• Keep detailed records of customer interactions for sales reporting and future forecasting.

• Deliver accurate and timely updates to management.

• Collaborate with various departments to ensure customer satisfaction while achieving revenue targets.

• Work effectively as part of a team while also being capable of performing independently with minimal oversight.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year institution; or a comparable combination of education and experience.

• At least five (5) years of high-volume sales experience managing substantial account portfolios.

• Demonstrated ability to cultivate relationships.

• Strong financial understanding.

• Quick learner who works well collaboratively with others.

• Outstanding communication skills, both written and verbal.

• Exceptional customer service and skills in building and maintaining relationships.

• Strong time management and organizational abilities.

• A proactive approach and eagerness to quickly drive results and advance in a career with Zayo Group Sales.

• Excellent interpersonal skills and the capability to work effectively with a diverse array of personalities.

• Ability to present data effectively through communication and presentation skills.

• High tolerance for ambiguity and the ability to thrive in a matrix management setting.

• Strong grasp of account management and the strategic selling process.

• Proficient problem-solving and interpersonal abilities.

• Familiarity with Microsoft Word, Excel, and PowerPoint; knowledge of Salesforce is a plus.

• General understanding of Zayo Networks’ value proposition, products, and services including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as required by client needs.

🏝️ Benefits

• Excellent Health, Dental & Vision Insurance.

• Retirement 401(k) Savings Plan.

• Generous paid time off policy including paid parental leave.

• Health insurance.

• Life insurance.

• Disability retirement plans.

• Paid time off.

• Eligibility for sales incentive plans.