Senior Account Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Assist current and potential SLED accounts in accessing Zayo's fiber infrastructure and connectivity services.

• Discover, develop, and secure new opportunities prior to the issuance of RFPs, especially within the public sector and education markets.

• Collaborate with district technology leaders, E-rate consultants, and state education consortia to define project scope and requirements.

• Utilize E-rate expertise to align customer technology initiatives and funding strategies with Zayo’s offerings.

• Establish and nurture strategic relationships with IT, procurement, and administrative leaders.

• Drive new sales revenue within designated territories.

• Deliver tailored proposals and guide customers through strategic, consultative sales processes.

• Sustain existing business through renewals and long-term contracts while promoting net-new growth.

• Partner with Engineering, Solutions Architecture, and Legal to create customized network and managed service solutions.

• Monitor activities, forecasts, and funnel development in Salesforce and related systems.

• Achieve sales performance in line with quarterly and annual revenue objectives.

• Represent Zayo at regional education and public sector events.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or a combination of education and experience.

• At least five (5) years of experience in solution selling to large SLED Accounts.

• Proven knowledge of the E-rate program and the ability to align Zayo’s services with funding cycles, RFP timelines, and eligible service categories.

• Demonstrated success in cultivating opportunities before procurement processes commence, shaping specifications, and influencing project design.

• Familiarity with state contract vehicles, cooperative purchasing programs, and educational consortiums.

• Consistent track record of meeting targeted sales goals.

• Strong verbal and written communication skills.

• Outstanding customer service and relationship-building/maintenance abilities.

• Comprehensive understanding of account management and the strategic selling process.

• Effective problem-solving and interpersonal skills.

• Proficient in Microsoft Word, Excel, and PowerPoint; knowledge of Salesforce is a plus.

• Complete understanding of Zayo Networks’ value proposition, products, and services, including Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.

• Must currently reside in the Albany, NY metro area.

• Not eligible for employment-based visa sponsorship; Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization.

🏝️ Benefits

• Comprehensive Health, Dental & Vision Insurance.

• Retirement 401(k) Savings Plan.

• Generous paid time off policy, including paid parental leave.

• Life insurance.

• Disability retirement plans.

• Eligibility for sales incentive plans.