Senior Account Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assist both current and potential clients requiring Zayo fiber infrastructure services.

• Cultivate customer relationships and promote sales of Fiber, Transport, IP, SD-WAN, Edge, and Security services.

• Meet sales and revenue targets through effective account management and prospecting efforts.

• Advocate for Zayo products and services to selected accounts.

• Gain insights into network proximity, significant buildings, local markets, and competitive factors to enhance sales efforts.

• Prepare proposals and guide customers through a strategic sales process.

• Sustain customer relationships, secure existing revenue, and acquire new accounts.

• Formulate account strategies, design solutions, and manage relationships in collaboration with the Sales team.

• Monitor, assess, and report on sales performance and activities using Salesforce and other reporting tools.

• Anticipate sales opportunities and maintain customer activity documentation.

• Provide timely updates to management.

• Collaborate with other departments to ensure customer satisfaction and achieve revenue goals.

• Operate collaboratively while also being able to work independently with minimal supervision.

⛳️ Requirements

• A Bachelor’s degree or equivalent from a four-year institution; or comparable experience.

• At least five (5) years of sales experience handling large and transactional deals.

• Demonstrated ability to forge strong relationships.

• Strong financial knowledge.

• Familiarity with deal structuring.

• Outstanding verbal and written communication abilities.

• Exceptional customer service and relationship-building capabilities.

• Excellent time management and organizational skills.

• Capability to operate with high autonomy in either a new or established market.

• Strong interpersonal, communication, presentation, and problem-solving skills.

• Ability to effectively engage with a diverse range of personalities.

• High tolerance for uncertainty and effectiveness in a matrix management environment.

• Comprehensive understanding of account management and strategic selling methodologies.

• Proficient in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus.

• General knowledge of Zayo Networks’ value proposition and offerings, including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as required by customer needs.

🏝️ Benefits

• Health insurance

• Life insurance

• Disability retirement plans

• Paid time off

• Paid parental leave

• Dental insurance

• Vision insurance

• 401(k) savings plan