Senior Account Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assist both current and potential clients who require Zayo fiber infrastructure services.

• Cultivate customer relationships and promote sales of Fiber, Transport, IP, SD-WAN, Edge, and Security services.

• Meet sales and revenue growth objectives through account management and new client acquisition.

• Advocate for Zayo products and services to designated account segments.

• Evaluate network proximity, assess local competitive landscapes, and identify opportunities for on- and near-net sales.

• Deliver proposals and guide customers through a strategic sales process.

• Preserve existing revenue through long-term agreements and acquire new clients.

• Formulate account strategy, design solutions, and manage relationships alongside the Sales team.

• Monitor, assess, and report on sales performance and activities utilizing Salesforce and other reporting tools.

• Provide timely and precise sales forecasts while maintaining records of customer activities.

• Supply accurate and timely information to management.

• Collaborate with various departments to ensure customer satisfaction and achieve revenue goals.

• Work collaboratively as a team member while also functioning autonomously with minimal oversight.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or comparable experience.

• At least five (5) years of sales experience managing substantial and transactional deals.

• Demonstrated ability to establish and nurture relationships.

• Strong financial awareness.

• Knowledge of how to structure a deal.

• Excellent verbal and written communication abilities.

• Outstanding customer service and relationship-building capabilities.

• Superb time-management and organizational skills.

• Capacity to operate with significant independence in both new and established markets.

• Exceptional interpersonal, communication, and presentation skills.

• Ability to work effectively with a diverse range of personalities.

• High adaptability to ambiguity and proven success in a matrix management environment.

• Solid understanding of account management and the strategic selling process.

• Strong problem-solving and interpersonal skills.

• Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus.

• General knowledge of Zayo Networks’ value proposition, products, and services, including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as required by customers.

🏝️ Benefits

• Health insurance.

• Life insurance.

• Disability retirement plans.

• Paid time off.

• Paid parental leave.

• Dental insurance.

• Vision insurance.

• Retirement 401(k) Savings Plan.