Senior Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Assist both current and potential clients requiring Zayo fiber infrastructure services.

• Cultivate customer relationships and drive sales across Fiber, Transport, IP, SD-WAN, Edge, and Security services.

• Meet sales and revenue growth objectives through effective account management and prospecting efforts.

• Advocate Zayo's products and services to designated account territories.

• Comprehend the network proximity to significant buildings and local competitive factors to enhance sales.

• Deliver proposals and guide customers through a strategic sales framework.

• Sustain customer relationships, secure existing revenue through long-term commitments, and pursue new account opportunities.

• Collaborate with the Sales team on account strategies, solution design, and relationship management.

• Monitor, analyze, and report sales performance and activities using Salesforce and other reporting tools.

• Provide reliable sales forecasts and maintain accurate customer activity logs.

• Deliver timely updates to management.

• Coordinate with other departments to ensure customer satisfaction and achieve revenue targets.

• Work collaboratively as part of a team while also functioning independently with minimal oversight.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or equivalent professional experience.

• At least five (5) years of sales experience managing substantial and transactional deals.

• Demonstrated ability to cultivate strong relationships.

• Strong financial insight and acumen.

• Knowledge of deal structuring.

• Superior verbal and written communication abilities.

• Outstanding customer service and relationship-building skills.

• Exceptional time management and organizational capabilities.

• Capability to operate autonomously in both new and established markets.

• Excellent interpersonal, communication, and presentation skills.

• Ability to thrive in a matrix management environment.

• Strong grasp of account management and the strategic selling process.

• Effective problem-solving and interpersonal capabilities.

• Proficient in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is an advantage.

• General understanding of Zayo Networks’ value proposition, products, and services, including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as required by customer needs.

🏝️ Benefits

• Comprehensive Health, Dental & Vision Insurance.

• Retirement 401(k) Savings Plan.

• Generous paid time off policy, including paid parental leave.

• Life insurance coverage.

• Disability retirement plans.

• Paid time off benefits.

• Eligibility for sales incentive plans.