Senior Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and expand a portfolio of key enterprise clients throughout the U.S. and LATAM.

• Enhance customer retention and growth across the designated portfolio.

• Generate new revenue opportunities by increasing usage, introducing new products, exploring use cases, establishing new business units, and expanding geographically.

• Cultivate relationships and engage with senior decision-makers and economic stakeholders.

• Develop strategic account plans that identify growth opportunities, whitespace, risks, and strategies for executive engagement.

• Establish a qualified pipeline for expansion.

• Manage the commercial strategy, retention efforts, expansion pipeline, and forecasting.

• Achieve measurable growth and expansion through proactive opportunity creation and enhanced customer utilization.

• Foster executive alignment and position Veriff as a strategic partner.

• Navigate the complexities of enterprise expansion and renewal processes using MEDDICC methodologies.

• Structure and negotiate commercial agreements that balance customer value with sustainable revenue growth and net dollar retention.

⛳️ Requirements

• Over 10 years of experience in B2B SaaS enterprise Account Management or sales, with a proven success record in growing large, complex strategic accounts.

• Professional proficiency in both English and Spanish, with the capacity to lead executive and commercial discussions with U.S. and LATAM clients.

• Proven experience in generating and securing expansion revenue within existing enterprise accounts.

• Expertise in navigating complex enterprise organizations, discovering whitespace, engaging across multiple stakeholders, and building relationships with senior executives and economic buyers.

• Significant experience with consumption-based or usage-based pricing strategies.

• Familiarity with applying MEDDICC to intricate enterprise expansion and renewal processes.

• Experience managing complex commercial cycles from discovery and qualification through pricing, negotiation, and closure.

• Strong commercial and financial acumen, including the ability to analyze customer usage and business data.

• Exceptional organizational skills, ownership mentality, and follow-through, with the ability to independently manage multiple complex accounts and opportunities.

• Experience working in a globally scaled-up environment.

🏝️ Benefits

• Flexibility to work remotely.

• Stock options that provide you a stake in our success.

• Additional recharge days beyond your standard annual vacation.

• Comprehensive medical, dental, and vision insurance to support your physical and mental well-being.

• A tailored Learning and Development & Health and Sports budget to meet your individual needs.

• Four weeks of fully paid sabbatical leave after completing your fifth year with us.