Senior Account Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Serve as the primary liaison for a diverse portfolio of clients across various industries.

• Develop tailored campaign strategies within the StackAdapt platform.

• Deliver consistent reporting on campaign objectives along with strategic insights and optimizations to achieve KPIs.

• Set up and manage advertising campaigns on the StackAdapt DSP, which includes third-party tag implementation and pixel creation/troubleshooting.

• Spot upselling opportunities and enhance services through tools, processes, and reports designed to boost efficiency.

• Optimize campaigns and suggest new opportunities by routinely analyzing campaign performance.

• Provide strategic thought leadership and serve as a trusted advisor for clients.

• Conduct both in-person and virtual meetings, presentations, Quarterly Business Reviews, and training sessions.

• Collaborate with Account Executives, Client Service support teams, and cross-functional units.

• Be prepared to travel up to 20% of the time.

• Report directly to the Director of Client Services.

⛳️ Requirements

• Minimum of 6 years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network).

• Experience managing Google AdWords, Facebook Ads, or executing through a DSP as a self-serve user.

• Demonstrated success in managing client relationships and delivering exceptional service.

• Focus on account retention and revenue growth.

• Ability to understand and convey technical concepts and platform-related knowledge.

• Knowledge of the latest trends and ideas in digital advertising.

• Experience with complex databases is a plus.

• Willingness to travel up to 20% of the time.

🏝️ Benefits

• Highly competitive salary.

• Retirement/401K/Pension Savings options available globally.

• Generous Paid Time Off packages, including time off for birthdays!

• Access to a comprehensive mental health care program.

• Health benefits starting from day one of employment.

• Reimbursements for work-from-home expenses.

• Optional global WeWork membership for those seeking an alternative to their home office, with hubs in London and Toronto.

• Comprehensive training and onboarding program.

• Support for personal development initiatives (conferences, courses, books, etc.).

• Access to StackAdapt programmatic courses and certifications to encourage ongoing learning.

• An excellent parental leave program.

• A friendly, welcoming, and supportive workplace culture.

• Engaging social and team events!

• Annual bonuses, commissions, and equity awards may be available based on the role.