Senior Account Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Develop and provide ROI value assessments for customers and potential clients.

• Seek out new opportunities through cold calling, email outreach, and social media engagement.

• Perform product demonstrations for partner sales teams, prospective clients, and current customer business units.

• Facilitate Quarterly Business Reviews with partners and customers.

• Oversee the sales pipeline and regularly update opportunities on a daily or weekly basis.

• Log phone calls, emails, and meeting activities in the CRM system.

• Keep accurate 90-day forecasts updated.

• Guide pre-sales engineers during customer proof-of-concept initiatives.

• Educate partners on sales methodologies and the value propositions of SOTI solutions through web and onsite training sessions.

• Handle customer and partner escalations in collaboration with Support Teams.

• Assist with corporate communications related to legal matters and customer/partner documentation or issues.

• Collaborate with the Licensing Team to efficiently process orders and deliver license keys.

• Develop and present Quarterly Territory Plans and program results to leadership.

• Work alongside Field Marketing and partner marketing teams to strategize, execute, and measure growth initiatives.

• Support marketing campaigns as needed.

• Organize onsite training sessions with partner customer bases to enhance product awareness and develop the sales pipeline.

• Represent SOTI at industry events and tradeshows.

⛳️ Requirements

• Proficient in both Italian and English.

• A motivated professional in the early stages of their career.

• Experience in B2B sales within the software/IT sector.

• Over 5 years of experience in SaaS environments.

• Skilled in conducting web demonstrations.

• Excellent presentation, written, and verbal communication skills.

• Experience managing complex sales cycles through negotiation.

• Familiarity with both Android and Apple operating systems.

• Knowledge of cloud platforms, including Azure and AWS.

• Proficient in using Salesforce.com.

• Willingness to travel within North America, up to 35% each month.

🏝️ Benefits

• Unlimited opportunities for learning and working with cutting-edge technologies.

• Career growth possibilities and a long-term career path with SOTI.

• Commitment to being an equal opportunity employer.

• Accessible recruitment practices and accommodations available during the hiring process.