Senior Account Manager

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Achieve and surpass sales targets while managing the complete sales cycle, including renewals across Remote's diverse product offerings.

• Offer guidance and support to the broader team on multi-product deals, stakeholder mapping, and MEDPICC-based qualification processes.

• Identify and advance opportunities for expansion, upselling, and cross-selling throughout the entire sales cycle.

• Proactively engage multiple stakeholders within accounts by establishing relationships with economic buyers, champions, and influencers.

• Present Remote's comprehensive suite of EOR, Payroll, COR, and additional services to current customers.

• Manage customer relationships from the point of opportunity identification through to closing the business and ensuring a successful handover.

• Develop multi-product solutions tailored for mid-market and enterprise clients.

• Create initiatives aimed at customer retention and participate in strategic events.

• Utilize a solutions-first approach to address both internal and external challenges.

• Collaborate with teams in Legal, Onboarding, Product, and Customer Success.

• Report directly to the Senior Manager, Sales - Account Management.

⛳️ Requirements

• Proven success in growing existing accounts, managing renewals, and driving expansion bookings, along with cross-selling or upselling across various product lines.

• Experience in building and maintaining relationships with economic buyers, budget holders, and technical/functional stakeholders.

• Background in selling to and establishing trust with VP/C-level executives, as well as Legal, Finance, and HR/People stakeholders.

• Familiarity with, or a strong ability to quickly learn, a structured sales methodology such as MEDPICC.

• Strong discipline in sales processes, including pipeline development, forecasting, and accurate reporting.

• Solutions-oriented mindset with strategic deal-making skills.

• Highly self-motivated and comfortable working independently in a distributed, asynchronous, multi-timezone environment.

• Curiosity and capacity to learn about new products, markets, and use cases.

• Comprehensive understanding of Remote's services and its position within the industry.

• Exceptional verbal and written communication abilities.

• Business fluency in English.

• Experience in selling to HR, People, or Total Rewards stakeholders is an advantage.

• Background in navigating complex and non-standard contracting models, such as Employer of Record, is preferred.

• Prior employment verification check required.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget allocated for co-working spaces, learning, and wellness (including gym memberships).

• Mental health support services.

• Stock options.

• Home office budget & IT equipment.

• Life-work balance and flexible scheduling.