Senior Account Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Create detailed production timelines and track progress towards key milestones.

• Enter and monitor project-related assignments for internal team leaders in line with the project timeline.

• Act as the main liaison for both clients and internal teams.

• Deliver regular updates, keep track of outstanding items, and ensure that feedback is obtained and implemented accurately.

• Evaluate projects prior to client delivery to confirm that project objectives and client expectations are met and that quality is error-free.

• Assess digital marketing strategies for correct expenditure and adherence to budget.

• Request allocation of hours and ensure that projects are kept profitable.

• Organize agendas for both internal and external meetings.

• Take comprehensive notes during meetings for future reference and follow-up.

• Oversee vendor communications and relationships regarding physical deliverables.

• Facilitate the routing of proofs and edits between the Spark451 team and vendors.

• Identify areas where team knowledge is lacking and provide informal training as needed.

• Offer consulting and support for complex deliverables.

• Carry out other assigned responsibilities.

⛳️ Requirements

• Minimum of 4 years of relevant professional experience (background in Higher Education is preferred).

• Bachelor’s Degree in a related discipline.

• Strong proficiency in Microsoft Office Suite, particularly Word and PowerPoint.

• Excellent interpersonal communication skills, with a demonstrated ability to manage client expectations and maintain professional relationships with diverse stakeholders.

• Outstanding organizational abilities and a keen attention to detail.

• Proven capacity to handle confidential information discreetly while working autonomously.

• Team-oriented mindset with the ability to complete tasks independently and meet deadlines.

• Self-driven learner with a strong initiative to quickly master new processes.

• Jenzabar does not provide sponsorship for work visas.

🏝️ Benefits

• Medical Insurance

• Life Insurance

• Dental Insurance

• Vision Insurance

• PTO

• Paid Parental Leave

• Paid Holidays

• Short Term Disability

• Long Term Disability

• 401K

• Educational Assistance

• Annual bonus eligibility