Senior Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate revenue growth among both new and existing clientele.

• Proactively engage with prospects and current customers while conducting structured discovery sessions.

• Comprehend recruitment workflows, challenges, and commercial opportunities.

• Convert customer insights into suitable solutions and business strategies.

• Manage opportunities throughout the entire sales process, from discovery to negotiation and closing.

• Activate new customers and broaden the scope of existing customer opportunities.

• Utilize platform usage data and market indicators to highlight off-platform spending, untapped potential, and growth opportunities.

• Represent GOhiring as a strategic partner by leveraging market knowledge and technological insights.

• Provide customer feedback to the Product and Operations teams.

• Develop and enhance the Activation & Expansion playbook, commercial workflows, and tech-touch strategies.

• Oversee customer communications during incidents and escalations while coordinating cross-departmentally.

⛳️ Requirements

• Proficient in both written and spoken German and English.

• Several years of experience in Account Management or consultative B2B SaaS sales.

• Experience managing commercial targets and the entire sales cycle, from proactive outreach and discovery to negotiation and closing.

• Demonstrated success in acquiring new business and expanding existing customer relationships.

• Experience in driving revenue through customer acquisition, activation, expansion, or upselling.

• Data-driven and analytical skills to interpret usage metrics and spending data into actionable business strategies.

• Exceptional communication abilities with a knack for navigating complex stakeholder environments.

• Capability to excel in high-autonomy, streamlined settings and create or enhance structure.

• Comfortable engaging in product discussions and API integrations.

• Experience in HR Tech/recruiting software, marketplace or platform businesses, or operational SaaS is a plus.

• Familiarity with tools such as Power BI is advantageous.

🏝️ Benefits

• Remote work culture: Operate from your most productive environment, whether at home, while traveling, or in co-working spaces.

• Company offsites held biannually in various locations.

• Additional team meetups twice a year.

• Comprehensive onboarding process.

• Direct collaboration, a high-trust environment, creative freedom, autonomy, and opportunities for mutual learning.

• Choice of technical setup and equipment.

• Competitive compensation package that includes base salary, performance-related bonuses, and excellent perks.