Senior Account Manager

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Assist in the development and support of Glory's solution offerings across Retail sales channels while aligning with strategic clients.

• Oversee and enhance the new business strategy for Ireland to foster growth.

• Optimize Glory's sales potential through both new and existing clients, while creating new business opportunities.

• Manage all sales operations within designated regions, focusing on account management and business expansion.

• Build and sustain relationships with both current and prospective customers.

• Accurately project sales figures, revenue, and profit margins.

• Establish, negotiate, and execute sales methodologies, account strategies, objectives, and customer sales plans.

• Direct sales initiatives including solution design, commercial agreements, sales materials, demonstrations, customer engagement, negotiation, and closure.

• Lead contract discussions and ensure agreements are finalized for sales, loans, and ongoing hardware and software support services.

• Cultivate customer relationships to enhance sales prospects, budget allocation, client satisfaction, and long-term partnership opportunities.

• Advocate for customers within Glory and act as a driving force for customer sales needs and market trends.

• Grasp customers' business priorities, operational challenges, and IT capabilities; aid in designing business cases and calculating benefits.

• Employ bid review and approval processes, sales reporting, and pipeline management/CRM tools.

• Serve as a point of escalation for customer project and service delivery challenges, assisting with resolution.

• Collect market and competitor insights.

• Monitor customer debt situations and work to prevent overdue payments.

• Perform miscellaneous duties and tasks as required.

⛳️ Requirements

• Extensive experience in a relevant sales environment.

• Bachelor's degree with a business-related qualification (preferred).

• Strong commercial awareness; capable of developing a comprehensive understanding of a client's business, goals, and objectives.

• Exceptional interpersonal and communication abilities.

• Proficient in employing various influencing and negotiation techniques.

• Effective and self-assured in diverse and demanding cultural and commercial settings.

• Ability to recognize opportunities in emerging markets.

• Capable of working under pressure and meeting deadlines.

• Motivated and focused problem solver.

• Competent in developing and maintaining pertinent product knowledge.

🏝️ Benefits

• Competitive salary package.

• Opportunities for professional development and growth.

• Comprehensive benefits including health insurance.

• A dynamic and inclusive work environment.