Senior Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage in daily prospecting within a designated segment of the current customer base.

• Establish and uphold qualified pipelines for upselling and cross-selling opportunities utilizing Salesforce CRM and other sales tools.

• Formulate, plan, and implement sales strategies aimed at increasing revenue and expanding the customer base.

• Create and present product demonstrations and customer proposals.

• Manage incoming requests from the initial meeting to closure while also generating additional opportunities independently.

• Record, monitor, and report on sales activities; produce quotes, sales orders, and contracts; and oversee the sales process in Salesforce CRM.

• Collaborate with Implementation and RCM teams to guarantee a smooth onboarding process for upgraded customers.

• Observe the competitive landscape and effectively position solutions and RCM services.

• Engage in industry events and trade shows while partnering with marketing to enhance the brand presence.

• Concentrate on increasing and expanding the existing DrChrono customer base through cross-selling partner solutions and upselling RCM offerings.

⛳️ Requirements

• Minimum of 4 years’ experience in sales and account management within software and/or healthcare services, demonstrating the ability to cultivate client relationships and grow existing accounts.

• Strong technical aptitude with a capacity to quickly acquire and comprehend domain knowledge of targeted medical specialties.

• Comfortable challenging the status quo with physician owners to drive change.

• Proven success in managing the sales cycle from inception to completion while consistently meeting or surpassing sales targets and quotas.

• Ability to operate independently without daily oversight from management.

• Consistently exceed set goals and KPIs on a daily, weekly, and monthly basis.

• Highly organized with exceptional time management capabilities.

• Experience in conducting virtual client presentations and demonstrations.

• Ability to thrive in a fast-paced, innovative, and dynamic environment.

• Capacity to handle successes and challenges gracefully.

• Extensive knowledge of the healthcare industry, particularly in EMR and Practice Management technology.

• Focus on Revenue Cycle Management (RCM) services is essential.

• Must be eligible to work in the United States without sponsorship.

🏝️ Benefits

• Flexibility to choose your work location and style within your country of employment – whether in-office, remote, or hybrid.

• Comprehensive health and wellness benefits, including an annual wellness stipend.

• 401k plan with company matching.

• Annual wellness stipend.

• Generous and flexible paid time off.

• Employee Stock Purchase Program.

• Commission included as part of On Target Earnings.