Senior Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist senior team members with managing account teams, delivering projects, and handling financial aspects.

• Take charge of projects to ensure they align with client briefs and objectives.

• Enhance understanding of client accounts, therapeutic areas, and operational processes.

• Evaluate scientific and client service content along with internal drafts.

• Establish and nurture effective relationships with clients.

• Lead client status meetings, documenting decisions and action items.

• Address client inquiries and escalate concerns with recommended solutions.

• Coordinate project activities and assign tasks within the team.

• Supervise project delivery while providing strategic direction.

• Facilitate internal and external meetings when suitable.

• Manage project activities, timelines, status reports, and budgets from initiation to completion.

• Assign and oversee the activities of junior colleagues, ensuring quality standards are met.

• Mentor junior team members using a coaching method.

• Collaborate with Scientific, Creative, Editorial, Finance, and other BOLD teams.

• Develop and monitor project and account budgets.

• Clarify budget variances and lead discussions with clients regarding overages or underspend.

• Ensure financial records are accurate in collaboration with the Finance team.

• Communicate with third-party suppliers.

• Assist in preparing monthly financial reports and revenue forecasts.

• Ensure timely completion of team timesheets.

• Support new business proposals and participate in face-to-face pitch presentations when necessary.

• Generate ideas and proposals for new projects.

⛳️ Requirements

• Extensive experience in the Medical Communications field.

• Background in various therapeutic areas and project/client deliverables in a client-facing capacity.

• Demonstrated ability to thrive in a fast-paced environment.

• Exceptional project and financial management competencies.

• Proficiency in developing budgets and financial documentation.

• Strong attention to detail.

• Capability to communicate effectively with clients, third-party suppliers, senior leaders, and broader business units.

• Solid understanding of pharmaceutical regulations.

• Bachelor’s degree preferred in science, pharmacology, or medicine.

🏝️ Benefits

• Engaging work environment that fosters professional growth.

• Opportunities for mentorship and development.

• Collaborative team culture with diverse projects.