Senior Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Contribute to the company's sales and marketing goals.

• Cultivate new business opportunities.

• Engage with customers and oversee customer relationships.

• Prepare and develop proposals and quotes.

• Assist in marketing initiatives and lead generation efforts.

• Support project management activities.

• Meet objectives for customer retention, closing rate, new business volume, gross margin, and profitability.

• Maintain precise CRM records of customer interactions.

• Generate expense reports and compile lists of new or prospective territory contacts.

• Provide accurate monthly and quarterly forecasts for expected new business volume.

• Respond swiftly to quote requests and inquiries from customers and prospects.

• Follow up on quotes and gather insights regarding upcoming projects and the company's competitive landscape.

• Address customer inquiries and concerns, document discussions, and take suitable actions to resolve objections.

• Support projects and utilize analysis to determine the causes and effects of specific issues.

• Leverage technical expertise to assist customers with their current and potential job requirements.

• Engage in promotional and marketing activities to drive sales leads.

• Aid in customer presentations and participate in customer calls or on-site visits.

⛳️ Requirements

• Bachelor's degree in business, marketing, or a related field, or an equivalent amount of training.

• Relevant experience in a sales or customer service position, preferably within a related industry.

• Strong skills in business development.

• Demonstrated ability to profitably and accurately create quotes and proposals for new opportunities.

• Above-average written and verbal communication skills to engage with customers, prospects, and our internal team.

• Proven skills in project and customer relationship management.

• Established marketing abilities and a track record of generating sales leads.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Collaborative and supportive work environment.